Lead Scrum Master

4 weeks ago

Randburg, South Africa Absa Bank Limited Full time

Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Job Description- Responsibilities:

- Project Management:

- Manage each project’s scope and timeline.
- Coordinate sprints, retrospective meetings, and daily stand-ups.
- Ensure deliverables meet quality standards at the end of each sprint.
- Develop plans to ensure timely delivery of team work.
- Team Coaching and Facilitation:

- Coach team members in Agile frameworks.
- Facilitate internal communication and effective collaboration.
- Guide development teams to higher Scrum maturity.
- Help build a productive environment where team members ‘own’ the product and enjoy working on it.
- Stakeholder Communication:

- Be the point of contact for external communications (e.g., from customers or stakeholders).
- Work with product owners to handle backlogs and new requests.
- Effectively communicate progress and blockages to project managers/delivery managers.
- Conflict Resolution and Problem Solving:

- Resolve conflicts and remove obstacles that occur.
- Help teams implement changes effectively.
- Ensure all change governance and standards are adhered to.
- Maintain code quality.- Requirements and Skills:

- Experience:

- Proven experience in a Scrum Master role.
- Familiarity with software development.
- Knowledge:

- Excellent knowledge of Scrum techniques and artifacts (e.g., definition of done, user stories, automated testing, backlog refinement).
- Good knowledge of other Agile frameworks (e.g., Crystal, XP).
- Skills:

- Excellent communication and servant leadership skills.
- Problem-solving and conflict-resolution abilities.
- Outstanding organizational skills.- Accountability: Delivery Capability
- Lead multiple sprints for teams using Agile methodology.
- Facilitate Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives).
- Ensure SCRUM artifacts are maintained and updated.
- Manage multiple complex projects, ensuring timely delivery and alignment with business goals.
- Collaborate with cross-functional teams to ensure seamless project execution.- Accountability: Management
- Adapt style to contribute and enhance overall team performance.
- Lead or manage a variety of teams and projects.
- Deal comfortably with ambiguity and uncertainty.
- Track actual project costs against budget and manage delivery within time/cost/quality constraints.- Accountability: Application Management
- Understand how service support applies to the technical function.
- Experience in incident & problem management disciplines.
- Maintain configuration items, raise changes, and plan releases.
- Develop and maintain technical reference documents.
- Familiar with technical documentation standards, guidelines, and best practices.- Accountability: Stakeholder Management
- Manage and develop relationships with key decision-makers and stakeholders.
- Use stakeholder management strategies effectively.
- Facilitate and negotiate with multiple parties to achieve agreement and resolution.
- Clearly communicate complex ideas to stakeholders, peers, and subordinates.
- Adapt style to enhance team performance across a wide range of disciplines and levels.- Experience:

- Scrum Master Role: Proven experience in a Scrum Master role, ideally leading multiple teams and managing complex projects.
- Software Development: Familiarity with software development processes and practices.
- Agile Frameworks: Strong knowledge and practical experience with Scrum and other Agile frameworks (e.g., Crystal, XP).
- Project Management: Experience in managing project scope, timelines, and deliverables.
- Team Leadership: Demonstrated ability to coach and lead development teams to higher Scrum maturity.
- Stakeholder Management: Experience in managing relationships with internal and external stakeholders.- Qualifications:

- Education: A bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
- Certifications:

- Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) certification.
- Additional Agile certifications (e.g., SAFe Agilist, PMI-ACP) are a plus.
- Technical Skills:

- Proficiency in Agile tools such as Agile Hive, Jira, or similar.
- Understanding of software development languages and frameworks is beneficial.
- Soft Skills:

- Excellent communication and servant leadership skills.
- Strong problem-solving and conflict-resolution abilities.
- Outstanding organizational and time-management skills.

Education

National Certificate: Information Technology
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_

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