Lead Scrum Master

4 weeks ago

Randburg, South Africa Absa Bank Limited Full time

Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

You should have excellent knowledge of the scrum framework, with all its artifacts and techniques. You’ll also need the ability to coordinate people and projects (occasionally facilitating changes) with your mind set on deliverables. If you’re a strong communicator, a capable leader and your are invested in Agile frameworks, we would like to meet you.
This role includes 24/7 Standby responsibilities.

Job Description
- Manage each project’s scope and timeline
- Coordinate sprints, retrospective meetings and daily stand-ups
- Coach team members in Agile frameworks
- Facilitate internal communication and effective collaboration
- Be the point of contact for external communications (e.g. from customers or stakeholders)
- Work with product owners to handle backlogs and new requests
- Resolve conflicts and remove obstacles that occur
- Help teams implement changes effectively
- Ensure deliverables are up to quality standards at the end of each sprint
- Guide development teams to higher scrum maturity
- Help build a productive environment where team members ‘own’ the product and enjoy working on it
- Ensuring all change governance and standards are adhered to
- Ensuring code quality is maintained
- Developing plans to ensure delivery of teams’ work.

Requirements and Skills
- Experience in a scrum master role
- Familiarity with software development
- Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
- Good knowledge of other Agile frameworks (Crystal, XP etc.)
- Excellent communication and servant leadership skills
- Problem-solving and conflict-resolution ability
- Outstanding organizational skills

Accountability: Delivery Capability
- Ability to maintain a dialogue in difficult situations
- Ability to coach team members and product owners in the adoption of Agile
- Experience in maintaining and supporting multiple sprints
- Knowledge of major functions and features of workflow analysis tools
- Resolves major problems and fluently applies escalation and notification procedures for incidents

Accountability: Management
- Adapts style to contribute and enhance overall team performance and works effectively with people across a wide range of disciplines and levels (both internal and external/3rd party suppliers)
- Experienced at leading or managing a variety of teams and projects.
- Deals comfortably with ambiguity and uncertainty and is effective when working with unstructured teams, situations and environments
- Aware of project costs and resources, help in tracking actual against budget and managing the balance of delivery within time/cost/quality constraints

Accountability: Application Management
- Understands how service support applies to own technical function:

- Has experience of incident & problem management disciplines
- Has experience of maintaining configuration items, raising changes and planning releases
- Has good operational knowledge of the service desk and incident systems
- Has experience in developing and maintaining technical reference documents
- Familiar with technical documentation standards, guidelines and best practices
- Working knowledge of scripting/utility tool component, features and facilities

Accountability: Stakeholder Management
- Can effectively manage and develop relationships with key decision makers and

stakeholders to achieve successful outcomes
- Uses stakeholder management strategy effectively and knows how to navigate the organisation
- The ability to facilitate and negotiate with multiple parties to bring about

agreement and resolution, even when position is not initially shared by others
- Clearly and effectively communicates difficult or complex ideas clearly to

stakeholders, peers and subordinates
- Adapts style to contribute and enhance teams performance by working effectively

with people across a wide range of disciplines and levels, both internal and external.

Education

National Certificate: Information Technology
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_

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