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Compliance & Quality Assurance Manager - Boksburg
1 week ago
Responsible for:
- Quality Control: Implement and maintain quality control processes to ensure consistency and excellence in all catering services, monitoring food preparation, packaging, storage, and handling procedures.
- Compliance: Ensure compliance with all relevant food safety regulations, airline industry standards, and company policies.
- Micro Biological: Ensure micros are always in limits and to ensure that in the case that these limits are not met an immediate action plan is implemented
- Supplier Management: Oversee relationships with catering suppliers, including conducting regular audits and evaluations
- Menu Development: Work closely with culinary teams to develop menus, ensure that menu items are of high quality, visually appealing, and meet nutritional guidelines.
- Training and Development: Provide training and guidance to catering staff
- Quality Assurance Systems: Develop and implement robust quality assurance systems and procedures
- Customer Feedback: Solicit and analyse customer feedback to identify opportunities for improvement and address any issues or concerns
- Documentation and Reporting: Maintain accurate records of quality assurance activities
- Communication: All products deviations and corrective actions are to be reported to senior management
Qualifications:
- Bachelor's Degree in Food Science, Hospitality Management, or a related field (Advanced degree or certification in Quality Assurance is preferred)
- Minimum of 5 years of experience in quality assurance or food safety management, preferably in the airline catering industry.
- In-depth knowledge of food safety regulations (e.g., HACCP, FDA, USDA), airline catering standards (e.g., IATA guidelines), and quality management systems (e.g., ISO 9001).
- Strong leadership and communication skills
- Excellent problem-solving abilities and attention to detail
- Proficiency in Microsoft Office suite and quality assurance software tools.
- Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
Package on offer:
- Competitive salary and benefits package
- Opportunities for complimentary airline travel privileges
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