Portuguese Speaker: Sales Advisor

2 weeks ago

Cape Town, South Africa Bayswater Education Full time

Bayswater Education is a vibrant network of global educational centres dedicated for over 70 years to educate and inspire global people through a life-changing educational experience. We’re passionate about growing communities of global thinkers and explorers, at home and abroad - whatever their story. We set up Bayswater Education because we want young people from every walk of life to get a buzz from discovering new cultures, exploring new flavours, and learning what’s out there. We think of them as global spirits, like ourselves.

Bayswater Education offers:

- High Quality Language Courses in 10 year-round locations across 5 countries - UK, France, South Africa, Cyprus & Canada
- Career-focused Short Courses for Generation Z in London, Paris and Online like Digital Marketing or Fashion - Bayswater College bayswater.ac

Designed for today’s young people, our network of centres offers a chance to learn valuable vocational skills, inspire life-changing experiences and teach them the value of giving back. For every week of tuition that a student studies with us, we give a week of education to underprivileged people from where our students are recruited. We look beyond our borders; we embrace new cultures and are richer for it. We give access to education from the heart of London to the rest of the world.

Our Bayswater Summer operation is back for 2023 and we are looking for experienced and enthusiastic summer staff to deliver successful experiences for our students.

Position Summary, key duties and responsibilities

The Education Adviser role has core responsibility for:

- dealing with walk-in enquiries and selling our courses & programmes to them.
- answering (mainly by phone) prospective student enquiries received through our web site or any other marketing campaign: social media, google Adwords, other directories, etc.
- Update the company CRM with all prospective student details, follow up information, sales, tasks, etc.
- Help in all marketing strategies to promote Bayswater College in Cape Town: Collaboration with other business, sponsorships, local fairs, etc.
- ensuring excellent customer service is provided to our students consistently.
- keeping a good relationship with current students to manage their course extensions.
- following the agreed internal processes and procedures and resolving issues quickly and efficiently

The Education Adviser will require excellent communication and inter-personal skills in face to face and by phone; projecting a courteous and professional manner at all times when representing the college.

Knowledge, qualifications and experience
- Fluency in both written and spoken English.
- Overseas studying/working experience, ideally with exposure to an international environment for 3-6 months.
- A second language is needed: Arabic, Portuguese, Japanese or German.
- An undergraduate degree focus on business, marketing, sales, language or tourism (desirable)
- Experience of working with international clients (desirable)
- Sales experience. Education industry or services (desirable).
- Customer service experience (desirable).
- A third language (desirable)

Skills and Attributes
- High level of verbal and written communication skills.
- Well organised and able to manage a varied and demanding workload.
- Comfortable in meeting goals and working under pressure.

Personal Attributes
- Approachable, friendly and caring
- Resilient with a flexible, ‘can-do’ approach to work
- Results and customer focussed
- Has high expectations of self and others
- A team player and able to build rapport and engage with a diverse range of people
- Committed to equality and diversity
- Committed to continuous improvement through being outward looking and reflective
- Passion to deliver a time of their lives experience to our students

Legal Requirements
- Eligibility to live and work in South Africa.

All employees must act in the best interests of the company at all times.

Job Specifications

Job Title: Education Advisor

Department: Sales and Marketing

Reports to: Direct Sales Manager

Location: Cape Town

Contract Type: Full-Time 40 hours per week

Holiday: 21 days per annum plus Bank Holidays (pro rata)

**Salary**: 130,700.00 ZAR gross/year (583€ per month) + Commissions

Commissions: 5,600 ZAR - 18,600 ZAR per month (depending on sales)

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