Website Redevelopment Project Implementation

22 hours ago

Stellenbosch, South Africa Stellenbosch University Full time

Duties/Pligte The website redevelopment project implementation specialist directly supports the Deputy-Director: Digital Communication to manage, oversee, and successfully deliver on the website redevelopment project. This will entail support for all aspects of the project management and delivery, as well as the production of a variety of artefacts. The incumbent must have proven experience of supporting/ delivering on large-scale website redevelopment projects; must have expert knowledge of website content, website management, web and communication best practices; and must have the accountability to ensure that project goals and objectives are achieved and that project deliverables are within the agreed timeframe and of expected quality.

**Stakeholder communication and change management**:

- Supporting the development of memorandums, presentations, and supplementary documents to institutional management bodies;
- Arranging, preparing for, participating in/ facilitating project-specific stakeholder engagements such as workshops, meetings, planning sessions, project forums, training, and project meetings;
- Producing copy for and overseeing production and distribution of ongoing stakeholder communication.

**Project deliverables**:

- Conducting research, consulting with stakeholders, and drafting a range of artefacts and content including, but not limited to, plans (such as a content plan), guidelines (such as content guidelines, meta-data standards), red words, help text, categories and tags, lists of required page templates, process flows (such as the user lifecycle), regulations, policies and procedures;
- Providing expert input on and reviewing work produced by service providers, especially on best practices related to websites in general, and website content.

**Project governance**:

- Arranging, preparing for, and participating in project governance structures;
- Overseeing the various project workgroups and developing templates for workgroup terms of reference and reports.

**Service provider engagement**:

- Fostering ongoing, productive working relationships with the primary and additional service providers;
- Overseeing the delivery of services by service providers;
- Recruiting and supporting the appointment of additional service providers.

**Project management support**:

- Working with the project's project managers on the project delivery practice to flag and monitor risks and issues; tracking and ensuring that project milestones and deliverables are met; providing input on the project schedule; overseeing scope and change control, project dependencies, and critical paths; and keeping the Project Management Plan (PMP) up to date;
- Assisting with financial management: tracking the payment of invoices, and capturing payments on the project's expenditure sheet.

**Administrative/ logístical support**:

- Arranging meetings and taking minutes to produce reports or action lists;
- Working with the CCMD's administrative support function to arrange venues, catering, parking, etc., for meetings and workshops;
- Managing the project's document repository.

Job Requirements/Pos Vereistes
**Education Essential**:

- Diploma, bachelor's degree, or equivalent qualification at NQF 6 in communication, web design, or web development.

**Experience**:

- At least five years' experience in managing web projects (or similar) and initiatives;
- Proven experience of supporting / delivering on large-scale website redevelopment projects;
- Expert knowledge of website content, website management, web best practices, and communication best practices;
- Experience in communication and change management;
- Experience in information architecture, UX design, and web development (the latter will be advantageous);
- Project management experience will be advantageous.

**Competencies**:

- The ability to work strategically and pro-actively, both independently and as part of a team;
- The ability to communicate clearly and confidently;
- Excellent verbal, written, and presentation skills;
- Meticulous and detail-orientated;
- The ability to plans activities and projects well in advance and while taking into account possible changing circumstances;
- The ability to priorities and manage time effectively for self and projects;
- Working in a systematic, methodical and orderly manner;
- Setting high standards for quality and quantity;
- Performance-driven with a desire for continuous improvement;
- The ability to adapt easily to change.

Recommendation/Aanbeveling
- Relevant postgraduate qualification, such as communication, web design, web development, marketing, or project management;
- Project management certification and Agile certification (Scrum master).

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