Senior Product Manager: Solar

3 months ago

Johannesburg, South Africa Nedbank Full time

**Requisition Details & Talent Acquisition Consultant**
- REQ 133145 - Thembi Mtshali- Job Family- Project, Process and Product
- Career Stream- Product
- Leadership Pipeline- Manage of Managers**Job Purpose**
- To manage product Innovation (Development; Maintenance and Governance; Non Interest Revenue (NIR)) in order to achieve Nedbank Home Loans strategic objectives.**Responsibilities**:

- Build and maintain effective working relationships.
- Build strong stakeholder relationships by providing advice on credit processes, policies, documentation and system enhancement.
- Ensure clients' expectations are met to the required standards.
- Audit staff performance in line with client and operational standards.
- Ensure efficient work ethic and achievement of Business Unit strategies and goals.
- Draft and present monthly business reports to stakeholders.
- Compile and analyze reports from direct reports in accordance with findings, trend analysis and risk indicators.
- Ensure team transformational targets are met during recruitment, retention and training process and using preferred suppliers.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Develop and implement action plans to address issues raised in culture surveys.
- Create a client service culture. Support implementation of business optimization improvement through team engagement.
- Encourage team to generate innovative ideas and share knowledge.
- Identify and drive development and implementation of solutions.
- Conduct on-the-job training, counselling and coaching.
- Identify staff performance gaps from assessment evaluations and analyze performance data.
- Adhere to the terms and conditions of employment.
- Ensure service level agreements are achieved and maintained.
- Maintain and update QA policies and procedures.
- Enhance policies and procedures by reviewing and recommending submissions to the business.
- Support decision making by gathering and analyzing information from different sources.

**Critical Job Outputs**
- Technical advisory on proposals received from Installations related to residential and C&I solar solutions;
- Designing of solar solutions for C&I and Residential;
- Quality Assurance on completed solar installations;
- Grow the Nedbank Avo installer base;
- Ensure compliance of installations;
- Provide after sales technical support to uphold warranties;
- Monitor systems for optimisation;
- Conduct site inspections and develop technical documents.
- After sales support for commissioning.
- Essential Qualifications - NQF Level- Matric / Grade 12 / National Senior Certificate
- Preferred Qualification- National Diploma preferable in Electrical Engineering or equivalent
- Degree
- Master Electrician(MIE) / Installation Electrician (IE)
- PV Green Card
- Minimum Experience Level- 5- 10 years experience as a Product Owner or in Product Management

**Types of exposures**
- Commercial and Industrial Solar experience
- Work for Commercial solar businesses
- Manage installation teams end to end
- Warranty fulfilments
- Technical / Professional Knowledge- Sizing of systems and Bill of Materials;
- Technical hardware support for commissioning;
- Repairs / replacements of systems;
- Designs and simulations for Solar.
- Autocad
- Issuing CoCs
- Behavioural Competencies- Building Partnerships
- Facilitating Change
- Inspiring others
- Business Acumen
- Driving for Results
- Selecting Talent
- Delegation and Empowerment
- Disclaimer**_Please contact the Nedbank Recruiting Team at +27 860 555 566._**
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

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