Channel and Call Centre Manager

1. Establish and identify new relationships within Call Centres 2. Analyze Call Centre performance on a weekly, monthly, quarterly and annually basis 3. Drive sell-through of all company products 4. Monthly and quarterly training on New Product Introduction (NPIs) 5. Submit weekly Purchase Sales & Inventory (PSI) report to the Product, Sales Managers and...

**Job Title: Call Centre Manager** **Location: Umhlanga, Durban South Africa** **Experience: 7-10 years in a Call Centre Environment** **About Us**: The Faculty is a dynamic and rapidly growing company based in Durban South Africa. We are seeking an experienced Call Centre Manager to lead our customer-centric team. We pride ourselves on delivering...

We are a people focused business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all of our people within the business. Our highly engaged environment...

**Call Centre Manager** **Are you ready to take the next step in your career?** The purpose of this position is to take overall responsibility for the performance and ongoing development of the operational Call Centre functions, ensuring delivery of contractual obligations. **What would make you a good fit for this role?** Must be willing and able to...

Durban, Kwa - Zulu Natal - Sales **Call Centre Manager (National/Sales/Campaigns) ( JB3169)** **Durban** **R40 000 - R50 000 per month plus commission** Call Centre Manager (National/Sales/Campaigns) will be responsible for leading the team of team leaders and call centre sales representatives at various call centres in Johannesburg, Durban and Cape Town...

Call Centre Agents needed. Requirements: 6 months call centre experience. Good communication and negotiation skills. Must be punctual. Ability to work under pressure. Must be available immediately. **Salary**: From R4,900.00 per month

Nutun is currently recruiting for a digital campaign. **Requirement** - 1 Year customer service experience - Chat or WhatsApp experience - Good communication skills - Pays attention to detail - Able to work in Umhlanga or Kingsmead Ability to commute/relocate: - Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work...

Calling on** CALL CENTRE or DIRECT MARKETING Staff **with** Excellent References AND Good Track record **who wants a change of Caree**r - **Training will be provided in** Executive Sales MOTOR DEALERSHIP Industry -** Durban area, KZN **CALL CENTRE/DIRECT MARKETING Agents **to be trained in** the MOTOR DEALERSHIP as Sales Executive** - MUST have **Excellent...

Requirements: Must have completed Matric Must have 3 to 6 months Call Centre Experience Must be over the of 22 years Must have good communication skills Must be credit and criminal clear Understanding of vehicle finance will be an added advantage Must be willing to work night shift - USA hours Pay: From R5,000.00 per month Ability to...

Our client in the Umhlanga area is recruiting for a Learnership role on a contract basis. **Requirements**: - Matric with Mathematics / Maths Literacy - Language proficiency in English and either Zulu, Sotho, Tswane or Sepedi. - At least 1 years’ previous, relevant work experience in the call centre environment / retail call centre environment.

A well established call centre, based in the Durban CBD (Safe, undercover parking in the building), is looking to employ a Senior Data Analyst to join their team. As a Senior Data Analyst, you will interface between Operations (the call centre) and Finance, providing analytical insights; identifying drivers and adding value. **Qualifications required**: -...

Pronel Personnel Durban, South Africa Intern Graduate 1 to 2 years Market Related Full Time **Skills**: - Cold CallingTelesalesCalling Clients **Industries**: - Insurance **Description**: Our client in the Umhlanga area is recruiting for a Learnership role on a contract basis. **Requirements**: - Matric with Mathematics / Maths Literacy -...

South Africa’s largest Contact Centre is recruiting SALES agents to support international customers. What’s in it for you? - Competitive Basic Salary + Nightshift Allowance - Amazing Incentive - Awesome Growth Potential - Exposure to dealing with international customers. **Requirements**: - Must have some Call Centre Minimum 1 to 3 years Outbound...

Do you enjoy working in an environment with a strong focus on customer experience and customer engagement? Mrp money is looking for a self-motivated, passionate and energetic Customer Support Representative to join their fast-paced team. The Customer Support Representative will be responsible for ensuring that customer’s queries and correspondence are...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing,...

Call Centre with a starting basic of R5000, inclusive of a R500 attendance bonus, R500 dial time bonus and a R500 bonus for reaching a quote or appointment target. Agents are required to make appointments for financial advisors or making quotes for car insurance companies We also offer sales campaigns with higher basics and lucrative commission's if you...

Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents.Position Overview:As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound calls,...

Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents.Position Overview:As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound calls,...

Currently we are searching for a Call center supervisor for Durban, South Africa. **Responsibilities of this Post**: Hire, train, coach and lead call centre team as they provide services to our customers. Supporting call centre agents through difficult calls, defusing angry customers and assisting the team members where important decisions needs to be...

Business unit, Department, Reporting **Business Unit**: **Department**: **Job grade**: OP2 Core Description Provide a service that will exceed the expectations of the Company’s customers - both external and internal and to ensure that the agreed standards in respect of length of incident, wrap up time, log-on time and updating of database are maintained...