Account Manager

4 weeks ago


Northern Suburbs, South Africa Talent Evolution Full time

**Duties**:

- To manage the relationship with allocated customers ensuring retention and growth.
- To promote excellent customer experiences through effective implementation of products/services, resolution of queries and continuous communication.
- To ensure regular customer face-to face visits and to adhere to quarterly customer visitation/contact plans ensuring that all allocated customers are visited/contacted within each quarter
- Set up and attend meetings with customers, keep minutes of meetings and action outstanding matters.
- Serve as the lead point of contact for all customer account matters.
- Build and maintain strong, long-lasting client relationships.
- Negotiate contracts and close agreements to maximize profits.
- Develop trusted advisor relationships with key accounts, customer stakeholders and executives.
- To identify potential growth opportunities within allocated customers and grow both hardware and software revenue within base

**Requirements**:

- Grade 12/Matric
- Minimum 3 years relevant experience
- Min 3 yrs Sales or AM experience in vehicles tracking and fleet management
- MS Office - Intermediate
- Valid Drivers' License


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