Junior Admin Clerk

2 days ago


Pretoria, South Africa StaffCentral Consulting Full time

**Job Duties/Responsibilities will include**:
Accurately logging of service calls and ensure they are assigned to the correct service technician

Become competent at quoting customers, checking spares availability and pricing to complete customer orders

Invoice service technician’s job cards on SAP on completion

Closing off job cards with resolutions once the job is completed

Source, investigate and provide service history on equipment for customer queries.

Be willing and able to assist with controlling technician’s spares stock (issues, returns, variances & stock counts)

Identify and process warranty and guarantee claim service calls and invoices

Provide holiday and sickness cover for other staff

General administrative tasks as required

Compiling a job card register of completed jobs for reconciliation purposes

Tracking spares orders relating to jobs with the spares department

Filing of documents relating to the service department

Assist with annual stock take

Switchboard relief when needed

Assist technicians with purchase of local spares

Assist technicians with internal ordering of spares and internal transfers

Assist with scheduling of technicians

Assist with invoicing when necessary

Grade 12

Post Matric Qualification

Results-orientated and able to work both independently as well as within a team environment

Excellent communication skills (verbal and written)

Proficiency in MS

SAP experience advantageous

Call centre experience advantageous

Able to work under pressure, plan and organize


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