Restaurant General Manager

2 weeks ago

Pretoria, South Africa HotelJobs.co.za Full time

An upmarket but in PTA North has an opportunity for an experienced and detail orientated Restaurant GM to join immediately
- Ensure that all restaurant policies, procedures, checklists, standards, specifications, guidelines, and training programs followed and completed on a timely basis
- Ensure that all guests, including hotel guests, feel welcome and are given responsive, friendly, and courteous service always
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
- Compile and balance cash ups o all staff at the end of the day or shift.
- Supervise and participate in restaurant cleaning activities.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Control inventories including equipment and smallware, and report shortages.
- Purchase or requisition supplies (purchase orders) and equipment needed to ensure quality and timely delivery of services.
- Prepare all required paperwork, including checklists, reports, and schedules in an organized and timely manner.
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups and performance management.
- Fully understand and comply with all regulations that pertain to health, safety and labor requirements of
the restaurant, employees, and guests.
- Schedule staff as required for anticipated business activity while ensuring that all positions are staffed when and as needed and staff cost objectives are met.
- Assign duties, responsibilities, and workstations to employees in accordance with work requirements.
- Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
- Be knowledgeable of restaurant policies regarding personnel.
- know GAAP POS
- strong on controls, stock management KEY

Available Immediately

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