Reman and Pex Controller Global Grade 07
1 week ago
**Key Output**
- Receive core returns from customers.
- Inspect core for completeness and all oils drained from cores before accepted.
- Perform a formal inspection according to inspection criteria to determine credit value to customer.
- Process core credits on ERP system for credit to customer.
- Classify cores according to Caterpillar inspection lines.
- Create shipping documents (CMIS 2).
- Add serial number for major components and CAT claim numbers on warranty cores.
- Prepare core for returns as per Caterpillar requirements before being sent back to Caterpillar for credit.
- Arrange return logistics to Caterpillar/ BRC.
- Track status of shipped cores.
- Confirm credit passed by Caterpillar on CMIS 2.
- Report incorrect inspections and additional charges.
- Dispatch and supply PEX and BR components to customers in a safe condition and complete
all required paperwork and photos.
- Ensure that no damage or incorrect components are dispatched, quality products only.
- Inventory control including cycle and stock counts on regular basis.
**Qualification, Experience and Competencies**
- Grade 12 - Tertiary qualification in inspection/ quality control/ engineering trade will be an added advantage
- Very strong SAP processes knowledge - Parts and services will be an added advantage ( SD, CRM, MM, and EWM knowledge).
- Strong communication skills on all levels.
- At least 3 years in a relevant mechanical environment (automotive or similar).
- Exposure to a remanufacturing environment will be an added advantage.
- 3 years’ experience in a Reman or parts operation is a prerequisite.
- Technical background and experience will be advantageous.
- The ability to make sound judgment calls is critical (Good decision-making skills).
- Good planning and organising skills.
- Attention to detail.
- Problem solving.
- Judgement (includes decision making).
- Verbal and written communication (Including listening).
- Ethical Behaviour.
- Networking and liaison.
- Teamwork.
- Time and self-management.
- Stress tolerance and resilience.
- Mechanical reasoning.
- Remanufacturing acumen.
- Drive the return of the used exchange components back to the BRC with the agreed target time (current 21 days).
- Resolve all administrative issues and find long term solutions to system issues with the BR Manager and support functions.
- Ensure that there are no unnecessary transport costs incurred.
- Exercise judgment on escalation decisions.
- Ensure a no-fault audit report for their area of responsibility.
- Ensure good corporate governance compliance.
- Build customer relationships at Barloworld Equipment.
- Establish regular monitoring procedures to evaluate use of system database and effectiveness thereof.
- Perform formal inspection according to inspection criteria to determine credit value to customers.
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