Diagnostician/technical Representative Global Grade
5 months ago
**Key Outputs**
- Expert technical support, investigations and reporting on resolutions of product issues in collaboration with
- Service engineering, ensuring product health and delivering end user acceptance at lower cost.
- Ensure improved product health for all products in area of responsibility.
- Provide support for new product introduction.
- Present product issues to management
- Compile informative product issue reports and address to Service Engineering, Caterpillar and Management.
- Provide expert technical support for Warranty resolution and one-hour training sessions.
- Ensure effective self-management and performance ownership.
- Ensure resolution of product issues according to Service Letter guidelines
**Qualification, Experience and Competencies**
- Qualified Artisan. [Mechanic in relevant trade (e.g. Diesel Mechanic / Earthmoving Equipment Mechanic)
- Experience in Technical report writing.
- In depth understanding of the warranty process from start to end, including goodwill claims
- Applied failure analysis (AFA) and scrap barrel training will be an advantage.
- Field Service and Technical analyst experience will be an advantage.
- Machine system operations and component experience
- Demonstrated practical and theoretical training skills.
- Sound interpersonal relationship skills.
- Computer Literate (MS Office & SIS ET, appropriate SAP proficiency, SIS STW Flashnet)
- Trouble shooting, problem solving and failure analysis skills
- Applicable product knowledge
- Familiar with the use of Service Technician Workbench
- Business communication and presentation skills;
- Planning and prioritizing of jobs;
with minimum 5 years Trade qualification
-
Mechanic General Global Grade 08
3 months ago
Bellville, South Africa Barloworld Equipment Full time**Key Outputs** - Carry out scheduled services, maintenance, and repairs (Disassemble, inspect and assemble) on Earthmoving Equipment on customer sites or at Barloworld Equipment sites. - Carry out Machine Inspections and Technical Analysis (TA’s) on machines or components, compile accurate reports with recommendations to the customers. - Efficiently...
-
Mechanic General Global Grade 08
3 months ago
Bellville, South Africa Barloworld Equipment Full time**Key Outputs** - Carry out scheduled services, maintenance, and repairs (Disassemble, inspect and assemble) on Earthmoving Equipment on customer sites or at Barloworld Equipment sites. - Carry out Machine Inspections and Technical Analysis (TA's) on machines or components, compile accurate reports with recommendations to the customers. - Efficiently trouble...
-
Mechanic General Global Grade 08
3 months ago
Bellville, South Africa Barloworld Equipment Full time**Key Outputs** - Carry out scheduled services, maintenance, and repairs (Disassemble, inspect and assemble) on Earthmoving Equipment on customer sites or at Barloworld Equipment sites. - Carry out Machine Inspections and Technical Analysis (TA's) on machines or components, compile accurate reports with recommendations to the customers. - Efficiently trouble...
-
Mechanic General Global Grade 08
3 months ago
Bellville, South Africa Barloworld Equipment Full time**Key Outputs** - Carry out scheduled services, maintenance, and repairs (Disassemble, inspect and assemble) on Earthmoving Equipment on customer sites or at Barloworld Equipment sites. - Carry out Machine Inspections and Technical Analysis (TA’s) on machines or components, compile accurate reports with recommendations to the customers. - Efficiently...
-
Mechanic General X2 Global Grade 08
3 months ago
Bellville, South Africa Barloworld Equipment Full time**Key Output** - Carry out scheduled services, maintenance, and repairs (Disassemble, inspect and assemble) on Earthmoving Equipment on customer sites or at Barloworld Equipment sites. - Carry out Machine Inspections and Technical Analysis (TA's) on machines or components, compile accurate reports with recommendations to the customers. - Efficiently trouble...
-
Mechanic General X2 Global Grade 08
3 months ago
Bellville, South Africa Barloworld Equipment Full time**Key Output** - Carry out scheduled services, maintenance, and repairs (Disassemble, inspect and assemble) on Earthmoving Equipment on customer sites or at Barloworld Equipment sites. - Carry out Machine Inspections and Technical Analysis (TA’s) on machines or components, compile accurate reports with recommendations to the customers. - Efficiently...
-
Mechanic General Field Service Global Grade 08
3 months ago
Bellville, South Africa Barloworld Equipment Full time**Key Outputs** - Carry out Scheduled services, maintenance, and repairs on Earthmoving Equipment on customer - sites or at Barloworld Equipment sites. - Carry out Machine Inspections and Technical Analysis (TA's) on machines or components, compile - accurate reports with recommendations to the customers. - Efficiently trouble shoot and diagnose machine...
-
Mechanic General Field Service Global Grade 08
3 months ago
Bellville, South Africa Barloworld Equipment Full time**Key Outputs** - Carry out Scheduled services, maintenance, and repairs on Earthmoving Equipment on customer - sites or at Barloworld Equipment sites. - Carry out Machine Inspections and Technical Analysis (TA’s) on machines or components, compile - accurate reports with recommendations to the customers. - Efficiently trouble shoot and diagnose machine...
-
Technical Sales Representative
5 months ago
Bellville, South Africa Exceed HR and Recruitment Full time**Job Overview**: **Date Posted**: Posted 6 hours ago- **Location**: Bellville, Western Cape- **Job Title**: Technical Sales Representative- **Education Level**: High School / Matric- **Job Level**: Senior- **Minimum Experience**: 5- 7 Years**Technical Sales Representative - Bellville, Cape Town.**: We are seeking two highly motivated, and results-driven...
-
Apprentice X3 Global Grade 3
2 months ago
Bellville, South Africa Barloworld Equipment Full time**Key Outputs** - Successfully complete all theoretical learning, practical training and skills assessments - Complete necessary documentation for the required experience building (Logbook, Training records) - Maintain a safe working environment (according to safety policy and procedures) - Achieve individual balanced scorecard and KPI’s - Effective...
-
Apprentice X3 Global Grade 3
2 months ago
Bellville, South Africa Barloworld Equipment Full time**Key Outputs** - Successfully complete all theoretical learning, practical training and skills assessments - Complete necessary documentation for the required experience building (Logbook, Training records) - Maintain a safe working environment (according to safety policy and procedures) - Achieve individual balanced scorecard and KPI's - Effective...
-
Electrician Light Current
6 months ago
Bellville, South Africa Barloworld Equipment Full time**Key Outputs** - Carry out repairs and maintenance on generator sets in workshops and on customer sites - Troubleshoot and repair A/C electrical systems, Automatic Transfer Switches, Generator controls - Remove and install electrical components - Basic mechanical (engine) repairs and maintenance - Ensure safe work practice - Maintain professional image when...
-
Handyman Global Grade 03
5 months ago
Bellville, South Africa Barloworld Equipment Full time**Key Outputs** - General maintenance and repairs - General assistance to all staff, storage, and handyman services. - Good understanding of tools and materials required for repair and maintenance work **Qualification, Experience and Competencies** - Grade 12. - At least 1-year General repairs and maintenance experience - Plumbing, painting, and tiling...
-
Parts Salesperson Global Grade 07
2 weeks ago
Bellville, South Africa Barloworld Equipment Full time**Key Outputs** - Achieve parts sales key performance indicators: - OTIF (on time in full) orders - Ensure customer details are captured accurately when opening a new account - Grow and promote over the counter sales by promptly providing quotations and a quality customer service - Ensure quote conversions and report on lost sales - Accurately interpret and...
-
Planner Global Grade 10
5 months ago
Bellville, South Africa Barloworld Equipment Full time**Key Output** - Planning, Scheduling, and monitoring job progress and work in progress (WIP) by using an appropriate planning system - Planning cost elements on service jobs (Labour, Parts and Bought outs) - Achievement of maximum productivity and profitability - Issuing or job instructions to and dispatching of artisans (briefing) - Initiation and control...
-
Planner Global Grade 10
5 months ago
Bellville, South Africa Barloworld Equipment Full time**Key Output** - Planning, Scheduling, and monitoring job progress and work in progress (WIP) by using an appropriate planning system - Planning cost elements on service jobs (Labour, Parts and Bought outs) - Achievement of maximum productivity and profitability - Issuing or job instructions to and dispatching of artisans (briefing) - Initiation and control...
-
Sales Run Manager Global Grade 12
2 months ago
Bellville, South Africa Barloworld Equipment Full time**Key Outputs** - Lead a regional sales operation. - Maintaining sustainable customer relationships. - Manage and report on all key sales deliverables, including all KPIs. - Ensure all relevant policies procedures, and guidelines e.g. warranty, sales risk framework, etc are applied - Perform market research to ensure growth - Utilise appropriate processes...
-
Planner Global Grade 09
3 days ago
Bellville, South Africa Barloworld Equipment Full timeResponsible for all planning, coordinating and controlling of repair, service and maintenance jobs for a team of Service Artisans to comply with Original Equipment Manufacturer (OEM) e.g Caterpillar, Perkins etc. standards and customer requirements **Key Outputs** - Planning, Scheduling, and monitoring job progress and work in progress (WIP) by using an...
-
Mechanic General Globa Grade 08
5 months ago
Bellville, South Africa Barloworld Equipment Full time**Key Outputs** - Carry out scheduled services, maintenance, and repairs (Disassemble, inspect and assemble) on Earthmoving Equipment on customer sites or at Barloworld Equipment sites. - Carry out Machine Inspections and Technical Analysis (TA's) on machines or components, compile accurate reports with recommendations to the customers. - Efficiently trouble...
-
Mechanic General Globa Grade 08
5 months ago
Bellville, South Africa Barloworld Equipment Full time**Key Outputs** - Carry out scheduled services, maintenance, and repairs (Disassemble, inspect and assemble) on Earthmoving Equipment on customer sites or at Barloworld Equipment sites. - Carry out Machine Inspections and Technical Analysis (TA’s) on machines or components, compile accurate reports with recommendations to the customers. - Efficiently...