![Mr Price Group](https://media.trabajo.org/img/noimg.jpg)
Trace Call Centre Agent
3 weeks ago
**_purpose_**
**mrprice money** is looking for Recoveries/Trace Call Centre Agents who will be responsible for improving debtor contact and collections/recoveries by tracing uncontactable customers whose accounts are in arrears.
The Recoveries/Trace Call Centre Agents will be tasked with conducting thorough research and customising tracing methods / searches to suit the unique circumstances of each debtor by utilising a diverse array of legal and investigative services to effectively track down the debtor
**_ key responsibilities_**
- **Tracing**:
- Effectively managing assigned cases for debtor profiling
- Utilizing a wide range of search engines, tools, and support services to optimise right party contact
- Tracing, locating and contacting absconded and delinquent customers to collect on arears
- Assertively handle calls to difficult debtors to ensure that all promise to pay (PTP) are honored
- Ensure quality of work is in line with service level agreements (SLA's)
- Maintaining strict compliance with all applicable laws and regulations governing debt collection practices
- **Updating Personal Information**:
- Accurately updating customers' personal, employment and contact details to ensure right party and regular contact when collecting on overdue accounts
- Conducting thorough and accurate debtor research and ensuring proper case preparation for contacting the right party
**_ what are the requirements_**
- Grade: 12
- A minimum of 6 - 12 months Experience in Collections/Recoveries
- Recoveries Tracing Tools (TU direct, XDS etc.) experience (advantageous)
- Computer Literate (MS Office) an intermediate level
- Excellent written and verbal communication skills
- Self-motivated and target driven
- Problem-solving skills
- Persuasive / influencing skills
- High degree of accuracy
- Knowledge and Understanding of Collections Processes; Financial Services; POPI Act; National Credit Act (NCA); Debt Collections Act
- **Night shift Trace Agents working hours: 11h30 - 20h30 (must have own reliable transport)**
**_ about us_
-
Call Centre Sales Agent
1 week ago
Durban, South Africa Universal Call Centre Pty Ltd Full time**Local and International sales agents** **Do you have Call centre sales experience?** **Are you looking for a better opportunity to earn more commission ?** **We are hiring for various sales campaigns at UCC** **Requirements: 6 months call centre sales experience** **Sales driven, self-motivated, well spoken** **Matric / NQF level 4** **We...
-
Trace Agent
7 days ago
Durban, South Africa Mr Price Group Full time**purpose** The Trace Agent is responsible for improving debtor contact and collections/recoveries by tracing current uncontactable customers whose accounts are in arrears. **key responsibilities** - **Tracing**: - Tracing, locating and contacting absconded and delinquent customers to collect on overdue installments. Assertively handle calls to difficult...
-
Trace and Collections Agent Mr Price Money
4 weeks ago
Durban, South Africa Mr Price Group Full timeThe Tracing and Collections Agent is responsible for improving debtor contact and collections/recoveries by tracing current uncontactable customers whose accounts are in arrears. what's in it for you? - Achieve your targets and enjoy amazing uncapped incentives - We offer extensive learning and development opportunities to help you advance your career -...
-
Call Centre Agents
3 weeks ago
Durban, South Africa 21st Century Funeral Services Full timeCall Centre Agents needed. Requirements: 6 months call centre experience. Good communication and negotiation skills. Must be punctual. Ability to work under pressure. Must be available immediately. **Salary**: From R4,900.00 per month
-
Call Centre Agents
1 week ago
Durban, South Africa 21st Century Funeral Services Full timeCall Centre Agents needed. Requirements: 6 months call centre experience. Good communication and negotiation skills. Must be punctual. Ability to work under pressure. Must be available immediately. Pay: From R4 900,00 per month
-
Call Centre Agents
1 week ago
Durban, South Africa 21st Century Funeral Services Full timeCall centre agents required. Requirements: - 6 months call centre sales experience. - Good communication and negotiation skills. - Must be punctual. - Ability to work under pressure. - Good typing skills and ability to work on Excel. - Must be available immediately. Salary : Market related **Experience**: - Cold calling: 1 year (preferred)
-
Call Centre Agent
6 days ago
Durban, South Africa Debt Solution South Africa Full timeWe are recruiting call centre agents! Our team is rapidly growing and we require ambitious, and experienced experts in the call centre environment. Whatsapp Enrique on 061 826 4436. **Requirements**: - Matric or equivalent NQF level 4 qualification. - 1 year call centre sales experience. - Computer literate. - Ability to commute reliably. **What we...
-
Call Centre Agent
2 weeks ago
Durban, South Africa Pro Talent Full timeOur client based in Umhlanga is hiring Call Centre Agents with a drive for success and growth within the contact center environment for their international campaigns: Minimum Requirements: - 6-12 months Call Centre experience - Non Negotiable(Sales or Service) - Matric/Grade 11 or equivalent - Ability to work shifts (working hours between 9:30 and 23:00) -...
-
Call Centre Agent
4 weeks ago
Durban, South Africa Synergy Contact centre Full timeSynergy Contact centre is seeking agents with the below experience: - Energy/Utilites Experts - Debt Collection - Retail - International Customer Service We offer: - R5250 Basic Salary - Tenured Attandance Bonus up to R1500.00 - Commission - Permanent Contract of employment - Medical Aid Contribution+Funeral Cover - Career Advancement Certificates **Job...
-
Call Centre Agent
2 days ago
Durban, South Africa Embassy Group Holdings Full time**Experienced Call Centre Agents Required** We are looking for a minimum of 1 year of Sales experience in our fast paced and lucrative industry, with Avbob experience. Based centrally in Durban close to all transport routes. With a guaranteed basic salary, uncapped commission structure, cash incentives and supportive environment, your success is in your...
-
Call Centre Agent
3 weeks ago
Durban, South Africa Embassy Group Holdings Full time**Experienced Call Centre Agents Required** We are looking for a minimum of 1 year of Sales experience in our fast paced and lucrative life insurance industry. Based centrally in Morningside, Durban close to all transport routes. With a guaranteed basic salary, uncapped commission structure, cash incentives and supportive environment, your success is in...
-
Trace Agent Mr Price Money
1 week ago
Durban, South Africa Mr Price Group Full time**purpose** The Trace Agent is responsible for improving debtor contact and collections/recoveries by tracing current uncontactable customers whose accounts are in arrears. **key responsibilities** - **Tracing**: - Tracing, locating and contacting absconded and delinquent customers to collect on overdue installments. Assertively handle calls to difficult...
-
Tracking Sales Agent
3 weeks ago
Durban, South Africa Universal Call Centre Full timeUniversal Call Centre is seeking driven and enthusiastic Tracking Agents to join our team! As a Tracking Agent, you will be responsible for selling car tracking devices to customers, ensuring exceptional customer service and meeting daily sales targets. **Requirements**: - Proven experience in selling car tracking products. - Strong sales skills and a...
-
Call Centre Agent
4 weeks ago
Durban, South Africa The Mercury Group Full timeBlue Mercury require call centre agents for Discovery Insure Starting basic salary of R5100 per month + commission Which incudes an attendance bonus of R250 Dial time bonus of R500 Performance bonus of R500 for reaching a quote target Your job role would be to, call clients and do quotation for short term isnurance **Salary**: From R5 100,00 per...
-
Call Centre Agent
3 weeks ago
Durban, South Africa The Mercury Group Full timeBlue Mercury require call centre agents for Discovery Insure Starting basic salary of R5100 per month + commission Which incudes an attendance bonus of R250 Dial time bonus of R500 Performance bonus of R500 for reaching a quote target Your job role would be to, call clients and do quotation for short term isnurance Pay: From R5 100,00 per...
-
Outbound Call Centre Agent
3 weeks ago
Durban, South Africa Opinex Contact Centre Full timeLooking for hungry, outbound telesales agents for a very exciting position at Opinex Contact Centre. Basic, plus commission. Monday to Fridays only, no weekends. Must have a minimum of 6 months outbound telesales experience. **Job Types**: Full-time, Temp to perm Contract length: 6 months **Salary**: From R4,000.00 per month COVID-19 considerations: All...
-
Call Centre Agents
3 weeks ago
Durban, South Africa Reapele Africa (Pty) Ltd Full timeStrong call centre agents required. Target driven and Motivated people may apply. must be able to speak English & Isizulu. Basic + Commission **Salary**: From R4,000.00 per month COVID-19 considerations: All customers are to wear masks Ability to commute/relocate: - Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work...
-
Uk Appointment Booking Agents
1 week ago
Durban, South Africa Universal Call Centre Full time**Are you a skilled communicator with experience in customer service or sales?** Universal Call Centre is hiring **UK Appointment Booking Agents** to join our dynamic team. If you have a passion for delivering exceptional customer service and thrive in a target-driven environment, we want to hear from you! **Key Responsibilities**: - Making outbound calls...
-
Skilled Customer Service Agents
1 week ago
Durban, South Africa Call Centre International (CCI) Full time**External Adverts for Agents - All Aboard** Leading International Airline looking for experienced skilled Service Agents with excellent communication skills - Can you take service to **WORLD CLASS LEVELS?**: - Can you handle multiple and complex system while still engaging with the customer? - Can you pacify extremely irate and sensitive customers? - Do...
-
Call Centre Agent
3 weeks ago
Durban, South Africa KC Insures International Full time**Full Job Description** We are seeking Outbound Call Centre Agents to join our winning team - Contacting potential clients to market our product & services telephonically - Meeting daily & weekly targets - Excellent telephone etiquette - Strong closing skills - Financial Experience would be an advantage - Plus Commission **Please note, the position is for...