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Technical Field Agent

2 months ago

Century City, South Africa Ecowize Full time

The main purpose of the role is to ensure that satellites are fully operational through performing preventative maintenance as per service schedule.

Continuously identify opportunities for improvement to optimize resources (manpower, energy and water), that includes utilization of industrial washing systems and time-study activities.

Transfer knowledge and skills to cleaning operations to ensure operational efficiency.

High-level Job Objectives:

- Internal Customer Focus on regular, meaningful interactions to drive an inclusive partnership which will ensure optimal working order of satellites. Ensure Maintenance Report is submitted accurately and timeously.
- Financial Focus by ensuring expenses fall within budget, reported accurately and timeously. Ensure all replacement parts are invoiced correctly to sites.
- People Focus on empowering, developing, and motivating teams and individuals to perform at their best through training initiatives to enhance service delivery.
- Compliance Focus to ensure that all regulatory measures are consistently applied, in terms of Health and Safety, Food safety, Audit Standards and Compliance regulations.
- Company Values and Teamwork in accordance with the company’s values and required behaviours.

**Responsibilities**:

- Ensure that service is carried out in full compliance with Health, Safety and Environmental requirements.
- Provide technical expertise to site manager and cleaning team to ensure cleaning processes adhered to service standards
- Identify efficiencies in process and planning.
- Propose and drive corrective plan with operations.
- Continuously look for ways of improvement (process ,people or technology).
- Provide effective solutions to address site pain points from a maintenance perspective.
- Provide onsite assistance and training to Cleaning Services.

Minimum Requirements:

- Grade 12.
- Technical Qualification / Certificate will be an advantage.
- 3 - 5 years cleaning experience.

The successful incumbent must have the following skillsets:

- Customer centric to drive operational excellence.
- Able to work nightshifts when required and willing to work over weekends when required.
- Ability to work in a dynamic work environment and meet deadlines.
- High work standards, energetic and driven.
- Good communication skills.
- Attention to detail.
- Must have a strong preference to work within the Ecowize culture and values, Respect, Honesty and Integrity, Teamwork, Accountability, Open Communication, and Service Excellence.

If you are not residing in the mentioned location, note that relocation will be required if successful.

The Company is committed to complying with legislation and meet employment equity goals.

Your privacy is important to us. By submitting your personal information, you agree that this information will be handled in accordance with the Protection of Personal Information Act (4 of 2013).

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