Client Support Services

2years **Job Duties/Responsibilities will include**: - Maintain log of completion of assigned queries. - Manage IT support documentation and records. - Report daily, weekly, monthly on IT unresolved issues, threats and planned activities. - Conduct and report on failure analyses. - Implement timeous software updates. - Assist in IT training support for...

**Job description** **Overview of the Role**: Our Service Delivery Managers (SDM) are professional technical services managers responsible for co-ordinating the delivery of services into key clients. The SDM plays a vital role in creating long-term healthy client relationships, acting as the bridge between the client and our operational delivery team. The...

We are seeking a customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction. To be successful as a customer support representative,...

**The intent of this service is to drive various imperatives relating to challenges with the end-to-end support process. These include the following**: - Reduction of number of calls to specialized network areas at a higher service rate. - Increasing turnaround-time within which advanced network support tickets are resolved. - Improving customer...

Job Summary: **Job Description**: Key **Responsibilities**: Reporting to the Mark Rubenstein and working collaboratively as part of a cross-functional team, undertake the following high-level responsibilities in a professional manner: 1.Schedule Development: - Create and maintain daily, weekly, and monthly schedules for public transport services. -...

Our client is looking for a Customer Service Team Lead to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

Our Call Centre is looking to hire loan recovery agents for an online loan campaign. The role of the agents will be to call leads from a database that will be provided and persuade the client to make payment to the account. CANDIDATES WITH NO EXPERIENCE ONLY! - Be well spoken and have the ability to communicate effectively - Possess good negotiation skills...

We are looking for a proactive individual who must have 7 years’ experience as an Account Manager and current experience in the IT industry. The position is to build the company’s client base and partnering with our technical team by giving superior service, and expert technical support and advice. Interacting with the client by building awareness...

**Job overview** A mid-career level position that project manages the successful transition of mobile solutions for Business customers across a wide range of services and solutions including mobility and IoT. The role focuses on supporting the Account Manager in delivering the service to customers, and ensuring operational teams readiness. - Lead to ensure...

A dynamic, well established IT company is looking for enthusiastic staff that are serious about launching their career into a new dimension of extreme success. We are seeking a proactive individual with a minimum of 7 years’ active and current experience, preferably in the IT industry, that will help build the company client base by ensuring that they...

My client is looking for an HR Intern to perform various administrative tasks and support their HR department’s daily activities. Please note that this is an entry level position - if you are earning more than the indicated salary, please do not apply

An amazing opportunity has arisen for self driven, target driven and energetic sales representative. You have what it takes to reach daily targets? Are you the driven type always up for challenges? Are you the go-getter individual we are looking for? We will be pleased to meet you and showcase your sales skills. **Responsibilities**: - Generating...

**Duties & Responsibilities**: Correspondence and liaison with clients and other third parties Appearances in Magistrate’s Court Consultations with clients All administrative functions related to litigation **Desired Experience & Qualification**: Completed LLB degree Minimum one years’ experience as Admitted Attorney in Corporate and Commercial...

3years - Source potential clients using reactive methods such as: personal marketing opportunities i.e. shows, expos, Mall campaigns, Corporate presentations, networking, social activities etc. - Qualify clients, their needs including challenges they face - Possess product knowledge to present features and benefits of packages to the clients - Have knowledge...

One of my JSE listed clients, are seeking an experienced Internal Audit Manager to ensure a smooth running of the Internal Audit & Risk Management department. The successful incumbent will participate in the execution of audits at their investee companies under the direction of the Head of Audit Operations driving control and maintenance in audits and...

One of my JSE listed clients, are seeking an experienced Internal Audit Manager to ensure a smooth running of the Internal Audit & Risk Management department. The successful incumbent will participate in the execution of audits at their investee companies under the direction of the Head of Audit Operations driving control and maintenance in audits and...

**Job Duties/Responsibilities will include**: - FAIS and Section 43 FICA Compliance Officer responsible for governance of risk and compliance. - Fulfil compliance function required in terms of FAIS, FICA and other applicable legislation and business requirements. - Expert knowledge of FAIS and FICA and all the regulations. - Good understanding of POPIA,...

Our client is looking for a sharp administrator to provide leadership support and keep the office running smoothly and efficiently. In this role, you will be required to oversee administrative and clerical activities; greet and direct office visitors; collect, organize, and retrieve information and documents Ability to commute/relocate: - Rivonia, Gauteng:...

**MAIN PURPOSE**: **Key Performance Areas**: - Maximize profitability. - Provide constant feedback & follow-up’s - Client & Company. - Industrial Research. - Maintain healthy Sales Pipeline. - Handle difficult clients. - Meet Sales Targets. - Strategize possible improvements. - Ability to execute and manage predicaments. - Seeking new avenues for sales &...

Key Performance Area: - Manage relationship between actual results, budgets and forecasts - Initiate cost saving model and controls - Gross Margin Management - Existing Revenue Growth - Manage the Region’s cash flow - Effective Organisation - Development - Leadership - Client retention and customer service levels - Quality Management/Ops Process...