Copywriter
2 weeks ago
**Requisition Details & Talent Acquisition Contact**
- 120304 - Busi Radebe- Job Family- Information Technology- Career Stream- Design- Leadership Pipeline- Manage Self: Operational**Job Purpose**Responsibilities**:
- Work with CX, UX and UI designers to develop messaging and micro copy for app and web user journeys, chatbots, notifications, mailers, infographics and videos
- Drive vision for product language and content across customer journeys
- Identify and articulate problematic moments in user flows with the goal of raising the CX bar
- Define and document standards, patterns, principles and processes to establish a unified approach to communications
- Drive alignment on style, voice and tone across channels
- Collaborating with multi-discipline practitioners and project stakeholders
- Presenting work to stakeholders and managing good relationships with them
- Manage projects and copy requests from across the enterprise, prioritizing tasks, managing approvals and tracking time spent
- Influence and adapt to stakeholder feedback
- Support the achievement of the business strategy, objectives and values
- Stay abreast of developments in field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc)
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models and systems though agile thinking
**People Specification**
**Attributes**
- Meticulous attention to detail
- A passion for writing
- Creative problem-solving abilities
- Experience in writing on various platforms including social media, apps, campaign pages, microsites, blogs, video sites etc.
- Knowledge of the current digital arena
- Understanding of digital marketing best-practice principles
**Essential Qualifications - NQF Level**
- Matric/Grade 12/National Senior Certificate
- Advanced Diploma/ National 1st Degree
- Preferred Qualification- Diploma or degree in Creative Writing/Communication (secondary)**Preferred Certifications**
- Certification in UX Writing, Content Strategy, UX or Design**Type of Exposure**
- Working with a group to identify alternative solutions to a problem
- Sharing information in different ways to increase stakeholders’ understanding of digital landscape
- Comparing two or more sets of information
- Business writing and proofreading
- Building and maintaining effective relationships with internal and external stakeholders
- Managing customer expectations
- Interacting with diverse people
- Working in a fast-paced environment
- Working in a team
- Minimum Experience Level- 3-4 years’ experience in writing and editing copy
- Knowledge of writing for SEO is essential
- Financial sector experience preferred but not essential
- Advertising/marketing agency experience will be advantageous
- Strong verbal and excellent written business communication skills
- Excellent time-management and multitasking skills
**Technical / Professional Knowledge**
- Written and verbal communication skills
- Writing, editing, proofreading, layout and design skills
- Behavioural Competencies- Collaborating
- Managing Work
- Leveraging Feedback
- Continuous Learning
- Technical/Professional Knowledge and Skills
- For any assistance or more info please contact the Nedbank Recruiting Team
+27 860 555 566
- Eswatini- 061 295 2155 / 061 129 2036- Lesotho- 061 295 2155 / 061 129 2036- Namibia- 0860 275 622 / Option 3- Zimbabwe
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