Concierge Agent

4 weeks ago

Durban, South Africa Hotelstay PTY LTD Full time

**Job description**

**Concierge Agent**

We are seeking a motivated, Detail oriented individual to join our company as a
Concierge. You will be required to service customer Travel and Accommodation requests in a timeous and professional manner.

Source quotes as per the Customer requirements, communicate such to Client and make relevant bookings

The role operates during business hours Monday
- Saturday and is based in Umhlanga.

Strong communication and customer service Skills and keen attention to detail.

**Responsibilities**:

- Interact with various suppliers on booking request and confirmations
- Communicate with Clients on Requests received and progress updates
- Communicate quotes sourced and do bookings as requested by clients
- Send relevant confirmation of such to clients
- Execute relevant administration and reporting
- Ensure relevant teamwork per role requirements

Qualification
- Min qualification post grade 12 Diploma
- Excellent phone etiquette and written and verbal communication skills.
- Attention to detail and ability to deliver customer request timeously
- Highly proficient in English and at least one other language
- Min 2 years’ experience handling reservations [central reservations desk experience is a plus]

**Salary**: From R4500 per month

Ability to commute/relocate:

- Umhlanga, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

**Salary**: From R4,500.00 per month

Ability to commute/relocate:
**Salary**: From R4,500.00 per month

Application Deadline: 2024/02/07

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