Field Service Technician

**Job Number**
- 69303

**Job Type**
- Permanent

**Job Title**
- Field Service Technician (Earthmoving Mechanic)

**Computer Skills**
- MS Word

**Industry**
- Machinery

**City**
- Phalaborwa

**Province**
- Reporting to the Field Service Foreman, where he will be given certain maintenance or repair tasks which will be done on a mine or specific site. The technician will ensure that all machines in for repairs and maintenance, either mechanical or electrical are kept in a good condition and all maintenance done promptly according to standard operating and safe work procedures. The technician will work in line with the mine’s health and safety act set by government.**Accountabilities / Key Performance Areas**
- Repairing and maintaining equipment according to company standards with no re-work.- Troubleshooting (faultfinding)- Field service vehicle and special tools, care and ownership**Primary Responsibilities**
- Carry out inspection and report on company equipment which shall be submitted to the factory (PIR)- Carry out service, troubleshooting and repairs as per OEM standards and requirements- To complete/oversee the repairs of any defect found- Complete complaint, cause and correction on service job card for sign off- Timely complete all relevant administrative requirements, including, but not limited to service job cards and technical data sheets.- Downloading of software (Sculi)- Work according to OEM standard repair times Use and understand diagnostic equipment- Choose alternative ways of carrying out tasks (innovation)- Operate electrical and mechanical equipment pertaining to the job, i.e. power tools- Ensure integrity of all related tools of trade- Work according to occupational health, safety and environment requirements- Supervision of employees where applicable, artisan assistant, apprentice- Coordination and collaboration of employees working on the same equipment- Helping where needed and carrying out any reasonable request- Needs to attend training courses, online and in Springs- Will work shifts which do not correspond to normal shift times- Required to work overtime at very short notice- On occasions have to sleep out of town away from home.- Provide training to customers about correct usage of equipment and maintenance- Compiling of parts list- Identifying of components- Prepare and submit time sheets- Driving, using, maintaining and taking care of field service vehicle- Completing of warranty and upgrade claims- Submitting warranty, SEU components with correct tagging and plugging- Collaborate closely with technical department to resolve technical issues- Provide training to apprentices on how to identify and resolve issues, repairs, maintaining, etc- Provide technical support to customers during normal time and after hours**Skills**
- Electric / Hydraulic faultfinding skills- Welding skills- Excellent written and verbal communication skills in English- Team work- Demonstrates a technical aptitude and ability- Communication skills to build strong relationship with customers- Ability to identify potential hazards-
**Inherent Requirements**
- Minimum 4-5 years’ experience on earthmoving equipment- Trade Tested**What Qualification**

**Minimum Qualification**
- Any

**Status**
- Available