Digital Product Owner

1 week ago

Centurion, South Africa Momentum Life Full time

**Introduction**

**Role Purpose**

**Requirements**:

- Relevant B-degree
- Proven digital platform / product (preferable in a financial services industry)
- Technical qualification (optional)
- Insurance / banking industry experience would be advantageous
- At least 2 years’ relevant experience as a Product Owner or Product Consultant (essential)
- At least 5 years’ relevant experience as a Senior Developer, Project Manager, Business Analyst,
- Experience of managing projects, BAU work and product road map prioritisation (essential)
- Exposure to diverse IT solution implementation in a variety of environments (desirable)
- Knowledge of client experience and client lifecycle management
- Exposure to defining minimum viable products (MVPs)
- Knowledge of standard software development roles and responsibilities
- Knowledge and experience of working with Agile delivery methods
- Knowledge of requirements capturing and specification techniques
- Knowledge of conducting user research and working with teams to develop wireframes and specifications for new product features
- Knowledge of project management including product-based planning techniques, business case creation and maintenance, and risk management
- Experience of managing multiple feature development in one backlog
- Experience in scheduling functional and non-functional requirements
- Understanding of end-to-end product management principles
- Knowledge of digital product development from idea through to solution delivery

**Duties & Responsibilities**
- Establish MMerge digital platform/product capability as a competitive differentiator in the market place, by developing relevant, purposeful and innovative platforms / services that will increase customer satisfaction, uptake and efficiencies.
- Develop platform and digital product strategy - with planning and full delivery roadmap (with detailed IT Roadmap). This will include full platform lifecycle with change management, visibility, finance and continuous improvement etc.
- Deep understanding of channel demographics, segmentation and competitor analysis in all the markets we operate i.e. Momentum, Metropolitan and Africa.
- Create appropriate operational workflows to support the proposition in order to meet business needs.
- Lead platform and product release plans and delivery expectation dates of new functionalities within agreed timelines.
- Be a knowledge leader with regards to the digital product, keeping abreast with market, practices and client trends.
- Conduct User Forums including monitor client experience and client feedback, ensuring any significant issues are resolved and that the digital product stabilisation is reached in line with business expectations.
- Assist in shaping the platform strategy by focusing on the operational capability, product requirements, MI and technical capability.
- Manage relationships with IT teams, internal clients, external vendors and stakeholders.
- Participate in the team ceremonies, including sprint planning, sprint reviews, retrospectives, and play an active role in mitigating impediments impacting successful completion of release or sprint goals.
- Develop and maintain reports for key stakeholders and sponsors with regards to platform initiatives and performance.
- Facilitate and manage key meetings with all business areas and segment teams to ensure that all business requirements are sourced and tracked against.
- Elicit digital product requirements from business areas, distil, prioritise and translate them into user stories with acceptance criteria in line with business expectations.
- Facilitate, implement and maintain the research and development capability of new platform initiatives - from concept, business requirements and high-level wireframes.
- Responsible for the full digital platform life cycle and road map of end to end products including visibility, finance, marketing and enhancement of product value proposition within the business area.
- Work with Business Analysts and User Experience (UX) to ensure product prototyping takes place, and product user stories and user journeys support the client and business outcomes.
- Participate in the team ceremonies, including sprint planning, sprint reviews, retrospectives, and play an active role in mitigating impediments impacting successful completion of release or sprint goals.
- Ensure that the project timelines and delivery of new channel initiatives are managed accordingly and maintained within the given budgetary requirements.
- Ensure that the platform is compliant with all relevant regulatory requirements.
- On-going platform support.
- Ensure that platforms designs / services are re-usable across all platforms by creating a library of services and capabilities
- Ensure that change management processes and governance across all channel capabilities are adhered to.

**Competencies**
- Business acumen
- Customer/stakeholder commitment
- Drive for results
- Leads change and innovation
-

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