Call Centre Agent

1 month ago


Mount Edgecombe, South Africa Consumer Links Full time

We are on the search for top talent for our amazing insurance campaign We are looking for excellent outbound sales agents to join our team and be a part of our journey to greatness.

Consumer Links are a global provider of Business Process Outsourcing (BPO) services with a difference. We believe that BPO should be about more than just cost savings — it should also be about driving real business value and creating lasting relationships.

**Skills and Competencies**
- Minimum 1 year Inbound/Outbound Sales experience.
- Insurance experience in a call centre.
- Strong objection handling and rapport building skills.
- Good presentation and communication skills.
- Active listening skills.
- Must be able to work under pressure and be a quick thinker.
- Computer literate.

**Requirements**:

- **Minimum of 1 year Sales experience within a Contact Centre environment.**:

- ** Outbound insurance experience.**
- Neutral accent and fully proficient in the English language.
- Good presentation and communication skills.
- Active listening skills.
- Reliable transport to Mount Edgecombe/ must reside in Phoenix/ Cornubia or immediate surrounding areas.
- Must be able to work under pressure and be a quick thinker.
- Computer literate.
- Excellent telephone and etiquette.
- Excellent rapport building skills and empathetic.
- Comfortable working with targets.
- Target driven

**Remuneration**

**Salary**: R5500 basic + Attendance bonus (R750) + uncapped commission

Operational hours:
Monday to Thursday, 10am to 8pm. Fridays are half day.

**Ability to commute**:

- Mount Edgecombe, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required).


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