Operations Manager

2 weeks ago


Cape Town, South Africa Xtend Health Full time

**About Us**:
Xtend Health is a pioneering provider of innovative healthcare solutions, committed to delivering high-quality patient care directly to communities through our fleet of mobile healthcare units. We leverage cutting-edge technology and a dedicated team to ensure access to essential healthcare services where they are needed most.

**Responsibilities**:

- Manage the day-to-day operations of the mobile healthcare units, ensuring efficient deployment and utilization of resources.
- Develop and implement operational strategies to optimize service delivery, improve patient outcomes, and enhance customer satisfaction.
- Establish key performance indicators (KPIs) and metrics to track operational performance, analyzing data to identify trends and areas for improvement.
- Coordinate with internal stakeholders, including clinical staff, logistics teams, and technology specialists, to ensure seamless integration of services and resources.
- Oversee scheduling and dispatching of mobile units to various locations, prioritizing based on patient needs and operational requirements.
- Monitor inventory levels of medical supplies and equipment, coordinating procurement and replenishment activities as needed.
- Ensure compliance with regulatory requirements, safety standards, and company policies across all operational activities.
- Lead and develop a team of operations staff, providing guidance, coaching, and support to foster a culture of excellence and continuous improvement.
- Collaborate with cross-functional teams to identify opportunities for innovation and process optimization, driving efficiency and effectiveness in mobile healthcare operations.

**Requirements**:

- Bachelor's degree in Business Administration, Healthcare Management, or a related field; Master's degree preferred.
- Proven experience in operations management, preferably in a healthcare or mobile services environment.
- Excellent organizational and multitasking skills, with the ability to prioritize competing demands and adapt to changing priorities.
- Analytical mindset with the ability to interpret data and metrics to inform decision-making and drive performance improvements.
- Effective communication and leadership skills, with the ability to motivate and inspire a diverse team to achieve common goals.
- Knowledge of regulatory requirements and best practices in healthcare operations, with a commitment to quality and safety.
- Flexibility to work non-traditional hours and travel as needed to support mobile healthcare operations.

**Education**:

- Bachelors (required)



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