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Sales Associate

1 month ago

Somerset West, South Africa RNB Placements Full time

Our client has a career opportunity for a self-motivated and customer service-oriented Sales Associate. You will supervise the operational and organizational standards of the store.

This position is based in Firgrove.

**Responsibilities**:

- Shop and Online **Tracking online orders by ensuring stock leaving stores via online store is correctly invoiced and accurately packed. ** Communicate expected delivery dates and follow up with customers to ensure content delivery.

**Manage the day-to-day operations for the Store and Online ** Assist with delivery routings for Online

**Check and manage adequate stock levels for the store and Online. ** Manage shop with all incoming calls and walk in customers

**Assist with regular stock takes in store ** Assist when required with processing and track online orders from back end to automatic sales order to invoice.

**Ensure all orders are packed timeously. ** Ensure paperwork is completed correctly

**Follow up immediately on customer queries and complaints, resolve through excellent customer service. ** Consistently meet the stores sales goals

**Assess customer needs and provide assistance and information on product features ** Assist all customers in the store and answer their queries

**Achieve store’s sales targets on a monthly, quarterly and yearly basis ** Ensure stock is presentable, within consumable dates and the store is clean and presentable at all times

**Remain knowledgeable on products offered and discuss available options ** Process point of sale purchases

**Handle return of products ** Comply with inventory control procedures

**Suggest ways to improve sales (eg planning marketing activities, changing store designs etc) ** Working hours Monday to Friday 08:00 - 17:00 Requirements **Proven retail experience ** Minimum Matric with mathematics **Hands on experience with point of sale would be advantageous ** Familiar with inventory procedures and stock take **Computer literate (MS Word, Excel, Outlook)**

Pay: R13 000,00 - R15 000,00 per month