Desktop Vehicle Assessor

3 weeks ago

Roodepoort, South Africa Bluespec Holdings Full time

PURPOSE OF THE ROLE
- The purpose of this position is to determine the quantum and merit of segmented motor claims by performing motor vehicle assessments.

DUTIES
- Quote and assess damage against a provided or requested quotation.
- Decide whether to replace/ repair part/ use aftermarket spares when warranty has expired.
- Generate claims report
- Determine market value of vehicle for settlement.
- Make notes on systems, process claims and upload documents.
- Responsible to sign off additionals
- Handle complaints, queries and interaction with internal and external stakeholders.

QUALIFICATIONS AND EXPERIENCE
- Matric / Grade 12
- 4 years’ experience in motor assessing / estimating
- Technical skills

KNOWLEDGE AND SKILLS
- Negotiation and conflict handling skills
- Good communication skills (verbal and written)
- Time management
- Analytical Thinking
- Customer Service Orientation
- Abuntex / Smart quote will be advantages

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