Case Navigators

3 weeks ago

Pretoria, South Africa AJ Personnel Full time

**Main purpose of the job**:

- To work with the facility counsellors, linkage officers and the rest of the project team to provide personalized linkage to care for Paediatric clients with a focus on ensuring initial retention in care

**Location**:

- **Tshwane (Pretoria)**

**Key performance areas**:

- Liaise with community and clinic staff to ensure all newly diagnosed HIV and TB Paediatric patients are linked to care
- Make contact with clients newly diagnosed with HIV and TB to ensure direct linkage to clinicians
- Provide information to clients and ensure clients have a good understanding of the HIV care pathway
- Assist paediatric patients and their care caregivers with making appointments for first and subsequent follow-up visit
- Follow up to ensure clients attend their scheduled appointments
- Assess each client’s needs and offer support or link them to specialised support as relevant
- Support clients by answering any queries relating to their diagnosis and the next steps in care
- Assist clients with making appointments for first or follow-up visits
- Follow up to ensure clients attend their scheduled appointments
- Maintain patient confidentiality at all times
- Provide health talks on HIV; TB, Infant feeding, PMTCT and Sexual Reproductive Health topics and support patients to access B-Wise and other relevant mHealth sites
- Participate in health promotion campaigns, including holiday programmes and youth events. These will occasionally occur on the weekend
- Distribute condoms and IEC material within the facility and community
- Recruit clients for HIV counselling, TB screening and testing in the community and at the facility
- Motivate individuals and groups to bring their partners and children for HIV testing and TB screening
- Take ownership and accountability for tasks and demonstrates effective self-management
- Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
- Maintain a positive attitude and respond openly to feedback
- Take ownership of driving own career development by participating in ongoing training and development activities

**Required minimum education and training**:

- **Grade 12**:

- **HIV Counselling and Proficiency in Microsoft Office**

**Required minimum work experience**:

- **Experience as a volunteer working in community-related structures and projects for a minimum of 6 months**

**Desirable additional education, work experience and personal abilities**:

- Good communication skills and must be able to speak more than one African language
- Experience with NGO-related projects
- Basic computer literacy and can work independently and as part of a team
- Be adaptable, approachable, empathetic and willing to take initiative
- Experience working with people living with HIV
- Experience in health-related services

**Demands of the job**:

- Must be open to communicating messages and implementing educational and social programmes which focus on HIV& AIDS, Infant feeding, Age-Appropriate Disclosure, STI, TB, Condom usage, Family planning and all other issues relating to matters of sexual reproductive health
- Must be willing to participate in workshops and, when relevant, in the different research projects undertaken by the company

**Communications and relationships**:

- Build relationships with the community tracing team and other organizations that we support, including the Department of Health and Ward based outreach teams (WBOTS)
- Maintain good interpersonal relationships with other partners and stakeholders
- Work as part of a multi-disciplinary team to ensure patients that are lost to care return to care

**TO APPLY**:

- Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.
- _AJ Personnel is fully POPIA Compliant._
- Please take note that the applicants who do not adhere to the above criteria will not be considered for the respective position.

**Please note**:

- **Our Client, WHC - RHI, maintains mandatory Covid-19 requirements, and as such only Covid-19 vaccinated incumbents will be considered for positions.**:

- WHC, in accordance with its Employment Equity goals and plan, will give preference to suitable applicants from designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto.
- AJ Personnel is only responsible for advertising the advertisement on behalf of their client Wits Health Consortium.
- AJ Personnel does not have any salary or other information regarding the position.

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