Information Technology and Communications Intern

1 week ago


Bryanston, South Africa 22 on Sloane Full time

**IT Intern**

**Company Overview**:
**22 On Sloane** is Africa's largest startup campus and entrepreneurial hub, dedicated to fostering innovation, creativity, entrepreneurship, and the development of SMEs. Our flagship campus in Bryanston, Johannesburg, is designed to empower aspiring entrepreneurs and nurture the growth of startups and SMEs. The campus features private offices, hot desks, a skills center, workshop rooms, and event spaces, all aimed at fostering a dynamic and collaborative environment.

**Position Overview**:We are seeking a motivated and tech-savvy IT Intern with A+ CompTIA certification to join our dynamic team at the Bryanston campus. The IT intern will play a crucial role in providing technical support to both the 22 on Sloane team and the residents renting office space in the building.

**Key Responsibilities**:
Technical Support:

- Provide first-level technical support to the 22 on Sloane team and residents, addressing hardware, software, and network issues.
- Troubleshoot and resolve technical problems in a timely and efficient manner.
- Assist with the installation, configuration, and maintenance of IT equipment and software.

Boardroom Setup:

- Ensure boardrooms are properly set up before meetings, including configuring projectors, video conferencing systems, and other necessary equipment.
- Test and troubleshoot AV equipment to ensure functionality prior to meetings.

Asset Management:

- Compile and maintain the IT and organizational asset register.
- Track and manage inventory of IT equipment, including computers, peripherals, and other technology assets.
- Conduct regular audits of IT assets to ensure accurate records and proper allocation.

Support and Training:

- Assist users with IT-related queries and provide basic training on software and hardware use.
- Document common technical issues and solutions to build a knowledge base for future reference.

Collaboration:

- Work closely with the IT & Digital team to support organisational projects and initiatives.
- Collaborate with external vendors and service providers as needed.

**Required Qualifications**:

- A+ CompTIA certification.
- Knowledge of the Microsoft office suite
- Basic understanding of computer hardware, software, and networking principles.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented with strong organizational skills.

**Advantageous**:

- Previous experience in an IT support role or internship.
- Familiarity with AV equipment setup and troubleshooting.
- Experience with asset management systems.
- Knowledge of Microsoft Office Suite and common office software.

**Job Types**: Full-time, Temp to perm
Contract length: 5 months

Pay: R7 000,00 - R10 000,00 per month

Application Question(s):

- Have you completed your A+ CompTIA certification?

**Education**:

- High School (matric) (required)

**Experience**:

- Microsoft office suite: 2 years (required)
- hardware and software troublshooting: 2 years (required)

Application Deadline: 2024/06/29



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