Sales Assistant

6 months ago

Rustenburg, South Africa Job Crystal Full time

A leading Footwear manufacturer is looking for Sales Assistants that will help the store achieve sales budgets, and provide excellent customer service to every customer. DUTIES & RESPONSIBILITIES, NOT LIMITED TO: Customer Service & Sales Deliver excellent customer service to every customer by following the brand customer service procedures Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs Close the sale & secure add on sales Invite your customers back & turn them into brand fans Monitor your daily sales against your individual budget every few hours and ensure you achieve your daily budget. Inventory Replenish footwear, apparel and accessories from the storeroom daily and ensure floor fully stocked up before closing. Minimising shrinkage by zoning the store, acknowledging customers, and following the brand changing room policy Ensure stock entries in the POS system are accurate Process deliveries by checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system Assist the team in weekly/monthly/quarterly stock take counts Process customer orders Daily Operations Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, sweeping, emptying bins, clearing counter area and tidying change rooms Assist the manager with Open/Close the store Training Your training is your responsibility You must attend the monthly/quarterly training sessions Set up a monthly meeting with your Store Manager to discuss your progress through the brand Knowledge Pack Merchandising Observe the store & maintain stock presentation in accordance with brand standards Ensure sizes are replenished Ensure apparel is neatly folded or hung & that shoes are neatly displayed Assist the team to change the windows/mannequins every 2 weeks Ensure POS materials are stored in an area to avoid damage In the absence of the Store Manager and 2IC you will have additional responsibilities: Customer Service & Sales Conduct the daily team meeting to ensure the team are aware of daily sales targets and provide support to achieve these targets Ensure all team members are aware of their daily tasks Ensure all team members are delivering excellent customer service to every customer by following the brand customer service procedures Monitor the individual team members daily sales against their individual budget every few hours Inventory Ensure the team members are replenishing footwear, apparel and accessories from the storeroom daily and ensure floor fully stocked up before closing. Ensure the team maintains the storeroom to brand standards Daily Operations Follow the Retail Operations Game Plan for the day Open/Close the store Bank/Drop cash takings Complete rosters & allocate tasks Analyse and explain variances in daily sales report Where applicable complete weekly time sheets Co-ordinate lunch breaks Ensure all staff clock in and clock out Merchandising Ensure the team maintain stock presentation in accordance with brand standards Ensure the team have neatly folded or hung the apparel & that shoes are stacked by size REQUIREMENTS: Outgoing determined self starter Excellent customer service skills Solid retail experience Demonstrated ability to achieve sales budgets Good attention to detail

**Salary**: Up to R7,000.00 per month

Ability to commute/relocate:

- Rustenburg, North West: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Sales: 1 year (preferred)

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