Inbound Wholesale Consultants
2 months ago
A travel company that offers Inbound DMC (Southern Africa) tours and services catering to various international and domestic wholesaler markets is looking for Inbound Wholesale Consultants based in Durban (Hybrid / Remote Working).
- Communicate with client to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
- Determine cost of travel and accommodations, carrier tariff sheets, and hotel rate sheets, or quote package tour's costs.
- Book transportation and hotel reservations, and any other services required by cliente.
- Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
- Prepare final travel documentation including travel itinerary and vouchers for all services.
- Provide customer with travel information
- Print or request transportation carrier tickets
- Preparing the file for the accounts department for processing, invoicing, and paying supplier invoices.
- Send proof of payments to suppliers
Knowledge required:
- Grade 12
- A formal qualification in Tourism
- Experience in inbound travel & tours, wholesale experience would be an advantage
- Knowledge of principles and processes for providing clients with the required level of service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Knowledge of the sub-Saharan Africa location of countries and cities.
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Fluent in English
- Knowledge of administrative and clerical procedures and systems
Skills required:
- Performing for or Working Directly with Wholesalers and Travel Agents
- Using computers and computer systems
- Observing, receiving, and otherwise obtaining information from all relevant sources.
- Selling skills
- Excellent communication skills: communicating with people outside the organization, representing the organization to customers, the public and other external sources.
- Developing constructive and cooperative working relationships with others and maintaining them over time.
- Organizing, Planning, and Prioritising Work
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