Service Delivery Manager
5 months ago
**The Role** About the position**:
The Warehouse Manager is responsible for managing the throughput; value added services and storage of product in the physical warehouse. This includes all equipment, people, processes, and the regulatory framework required to ensure all warehouse targets are met.
To deliver efficient and cost-effective functionality and sustained profitability of the business operation.
Perform other duties as and when requested by Department head and manager within own area of abilities and responsibilities.
Compulsory management of Stock Counts
**Roles & Responsibilities**:
- Achieve all operational KPI’s.
- Ensure operational stability and productivity of inbound, outbound, and other processes.
- Manage all operational staff and their development.
- Ensure proper housekeeping, safety & inventory control.
- Update and maintain processes and work instructions.
- Ensure ongoing training for operational staff.
- Ensure continuous improvement targets are met.
- Control costs within budget
- Understanding customer needs, building, and maintaining solid customer relationships
**Skills and Experience** Job Related requirements**:
- Certificate in Logistics / Supply Chain or equivalent experience
- 7~10 years’ experience in a similar role
- Pharmaceutical Knowledge (advantageous)
- Good Knowledge on GWDP (Good Distribution and Wholesale Practices)
- Health and Safety (OSH Act)
- Good understanding of SAPC and SAHPRA Guidelines
- ERP System
- WMS System
**ADDITIONAL REQUIREMENTS**:
- Must be able to work long hours.
- Must have own transport.
- Must be in very good health
**Other**
- Must be able to work long hours
- Must have own transport.
- Must be able to travel between sites.
- Must be in very good health
Job Reference: RTT60464
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