Customer Success Manager

2 weeks ago


Cape Town, South Africa Pure Placements (PTY) LTD Full time

**Salary and Benefits**

Basic - R25k - R30k pm + commission

Medical Aid | Group Risk | Funeral Policy | Access to the Planet Fitness Gym | Staff Meals x 3 Daily

Probation Period - 6 months (Benefits listed above activate after 3 months)

**Job Summary**:
**Key Responsibilities**:
Build and maintain strong relationships with clients through regular communication and exceptional customer service
Understand client needs and develop personalized solutions
Upsell and cross-sell products and services to existing clients
Resolve customer issues in a timely and efficient manner
Track and report on sales and customer satisfaction metrics
Stay up-to-date on industry trends and best practices

**Qualifications and Skills**:
Bachelor’s degree in business, marketing, or a related field
5+ years of experience in sales and customer relationship management
Strong interpersonal and communication skills
Persuasive and adept at negotiating
Results-oriented and driven
Excellent problem-solving and critical thinking skills
Ability to work independently and as part of a team
Strong organizational and time management skills
Proficient in Microsoft Office Suite and CRM software

If you are a highly motivated and results-oriented individual with a passion for customer success, we encourage you to apply



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