Psychology Practice Administrator

2 weeks ago

Ballito, South Africa The Neurodiversity Centre Full time

Working Hours:

- Monday - Friday, 08:00-17:00

**Responsibilities**:

- Managing the diaries of allocated clinicians.
- Scheduling of appointments.
- Contacting newly referred clients for appointments.
- Answering phone calls.
- Responding to enquiries.
- Maintaining professional communication.
- Receiving clients in the reception area.
- Issuing of invoices, doing billing.
- Collection of payments.
- Issuing receipts.
- Managing medical aid queries.
- Follow up on unpaid accounts.
- Assist with account queries.
- Daily cash up for the branch.
- Manage petty cash for the branch.
- Ensure the practice is always neat and tidy.
- Performing general ad min tasks.
- Filing.

**Requirements**:

- Your own transportation and a valid drivers licence
- Fluent in English
- Experience of medical/ allied health professions administration.
- Experience in at least one medical management software programme (e.g., GoodX, EZMED, Healthbridge, Panacea)
- The ability to manage 3 to 4 psychologists' diaries with accuracy and precision: The ability to work under pressure.
- Strong knowledge of practice management systems.
- Excellent telephone etiquette.
- Excellent communication skills
- Excellent computer skills. (Word, Excel, Outlook, Zoom, Teams, Google Drive, Dropbox etc.)
- Financial management skills, such as daily cash up and petty cash.

Application Question(s):

- Which medical management software do you have experience in?

**Experience**:

- Medical Practice Management: 1 year (preferred)

Ability to Commute:

- Ballito, KwaZulu-Natal (required)

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