Logistics Controller/customer Service

7 months ago


Johannesburg, South Africa Performer Recruitment Full time

Introduction

Our client in the FMCG industry is seeking an Logistics Controller to come join their team. To manage the Order Exchange System between the comany & third party, manage the invoicing and returns process, as well as the delivery of orders reports to ensure that all orders are delivered within agreed lead times.

Duties & Responsibilities

Order Exchange
- Downloading of orders from SAP, check & verify orders for potential errors.
- Perform corrections on orders affected by out of stocks before uploading onto the third party's WMS systems.
- Managing of deletions and rejected orders.
- Ensure Orders are posted as per order type to ensure correct billings by third party to the company.
- Closely working with Telesales & Credit Control to ensure that all downloads are done by cut off time of 15h00.
- Liaise with the third party to arrange any orders after cutting off that require picking.
- Manage all SKU changes within SAP, OX and WMS.

Invoicing:

- Monitoring of OX to perform timely invoicing on all orders pick confirmed.
- Process delivery note, pick slip and billing document in SAP.
- Upload billing data from SAP and send to WMS system.
- Address any billing errors by correcting batch numbers, SKU's and blocked stock.
- Confirm with the third party on all invoices processed for the day as printed at the third party.
- Invoice Cancellations: Ensure that all cancellations are approved and processed in the same billing period.
- Manage monthly recon of cancellations.
- Address any billing errors in SAP that occur through the retailer’s EDI system and communicate to GSD SAP consultants.
- Daily updating of all retailers’ invoices via the retailers B2B systems

Stock Returns
- Receive and Log CV's raised by Sales Representative with the third party for Upliftment.
- Receive Log numbers & update the Upliftment Log which needs to be followed through to ensure timely collections are done.
- Liaise with the third party & the company representatives’ at the third party on raising of CRS's.
- Ensure timely receipt of paperwork.
- Verification of CRS's on quantity/SKU's against customer claims/CV's is performed.
- Obtain approval and process a return order in SAP.
- Request release in SAP from Credit Control, Print, batch & file all Credit Notes.
- Address any variances between SAP & WMS on a daily basis.
- Daily update of the credit note report.
- Query Tracker: Timely processing of all credits/debits that appear on the report.
- Ensure all cross charges are performed & documents sent to the third party weekly for payment purposes.

Credit Note Recon:

- Upload data from SAP
- Update the recon with comments as per data from the credit note back up documents
- Ensure data integrity considering the report is used to measure KPI's


  • Logistics Controller

    2 months ago


    Johannesburg, South Africa Liyahnic Logistics Full time

    Logistics Controller Handling all import and export duties Liasing with customers and drivers Load planning All admin relating to the operations duties Experience on NAVIS an advantage Pay: R15 000,00 - R20 000,00 per month Ability to commute/relocate: - Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work...

  • Logistics

    6 months ago


    Johannesburg, South Africa Lumba Logistics Full time

    We are excited to inform you that one of our clients in the logistics industry is looking for a Logistics and supply chain canidate to engage with customers to resolve issues and concerns related to order management, order status, claims, returns and refusals queries. To serve as the primary point of contact internally sales and business units and physical...


  • Johannesburg, South Africa Siphumeza Placements Full time

    Junior Logistics Controller is required for a Logistics Solutions Company based in Johannesburg East.Experience in Export **Main Purpose of the Job**: Execution of operational activities related to Exports, Port Operations and Imports, liaising with services providers, ensuring that all shipments are executed efficiently and cost effectively. - Execute the...

  • Logistics Coordinator

    3 weeks ago


    Johannesburg, Gauteng, South Africa Buffalo International Logistics Full time

    About the RoleWe are seeking a highly experienced Logistics Coordinator to join our team at Buffalo International Logistics. As a key member of our logistics team, you will be responsible for ensuring the smooth operation of our vehicle supply chain.Key Responsibilities:Develop and manage comprehensive supply chain strategies to meet customer demand and...


  • Johannesburg, Gauteng, South Africa Buffalo International Logistics Full time

    Job Title: Logistics Operations Director at Buffalo International LogisticsAs a Logistics Operations Director at Buffalo International Logistics, you will be responsible for the overall management of our distribution center, ensuring efficient and effective daily operations, staff management, and customer satisfaction. Your role will involve overseeing...

  • Customer Services

    7 months ago


    Johannesburg, South Africa Mondelēz International Full time

    **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Possible.** You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets. **How you will contribute** You will: -...


  • Johannesburg, Gauteng, South Africa Buffalo International Logistics Full time

    PDC Warehouse Manager PositionWe are seeking a highly skilled and experienced PDC Warehouse Manager to join our team at Buffalo International Logistics. The successful candidate will be responsible for managing and overseeing the daily operations of our automotive parts distribution center, ensuring efficient warehouse operations that support our logistics...


  • Johannesburg, South Africa R.A.W. GROUP Full time

    Simpson Safes is seeking a dynamic and detailed-oriented Service and Logistics Coordinator to join the team in the Johannesburg branch. This role is crucial in ensuring the seamless coordination of services and logistics operations. **Requirements**: - 3 years proven work experience in service coordination and logistics management. - Matric / Grade...

  • Logistics Coordinator

    3 weeks ago


    Johannesburg, Gauteng, South Africa Sesfigile Logistics Full time

    Job Title:Logistics CoordinatorAbout the Role:Sesfigile Logistics is seeking a skilled Logistics Coordinator to join our team. This role involves ensuring that delivery trip sheets, PODs, and drivers are debriefed according to our Value Procedure. The successful candidate will also report driver incidents/accidents to the Branch/Operations Manager and...


  • Johannesburg, Gauteng, South Africa Rhenus Logistics Full time

    About Rhenus LogisticsWe are a leading logistics company with a strong presence in the industry. Our team is dedicated to providing excellent services to our clients.Job SummaryWe are seeking an experienced and skilled Export Coordinator to join our team. As an Export Coordinator, you will play a vital role in ensuring that all export operations are...

  • Logistics Manager

    7 months ago


    Johannesburg, South Africa Buffalo International Logistics Full time

    **Requirements**: - Bachelor's degree in logistics, supply chain management, business administration, or a related field. Advanced degree or professional certifications (e.g., CSCP, CSCMP) preferred. - 8 + years in logistics, transportation, or supply chain management, with a track record of success in optimizing pro-cesses and reducing costs. - 5 + years...


  • Johannesburg, Gauteng, South Africa Buffalo International Logistics Full time

    Job SummaryThe Logistics Operations Director is responsible for the overall management of the Distribution Centre, ensuring efficient and effective daily operations. This role involves overseeing inventory, logistics, safety, and quality control, as well as driving performance metrics and meeting key performance indicators (KPIs). Key ResponsibilitiesOversee...


  • Johannesburg, Gauteng, South Africa SPEEDAF LOGISTICS SOUTH AFRICA (PTY) LTD Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Delivery Specialist to join our team at SPEEDAF LOGISTICS SOUTH AFRICA (PTY) LTD.Key Responsibilities:To implement Speedaf South Africa standards and procedures in all aspects of customer service delivery.To develop and implement service initiatives that enhance the overall customer experience,...

  • Fleet Controller

    7 months ago


    Johannesburg, South Africa LOGISTICS Full time

    EXPERIENCED FLEET CONTROLLER NEEDED international Logistics company looking for an crossborder controller (trucks) Good geographical knowledge (routes from SA, Namibia, Angola, Botswana, Zimbabwe, Zambia, Tanzania and DRC) Experience dealing with drivers, project cargo and the mining sector Excellent communication skills (written and verbal) Must have...


  • Johannesburg, Gauteng, South Africa Buffalo International Logistics Full time

    At Buffalo International Logistics, we are seeking an experienced Automotive Logistics Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our automotive parts distribution center.Job Summary:We are offering a competitive salary in the range of $90,000 - $120,000 per...

  • Vehicle Logistics

    2 months ago


    Johannesburg, South Africa Buffalo International Logistics Full time

    Qualifications Bachelor’s degree in Supply Chain Management, Logistics, or a related field. 5+ years of experience as a controller in supply chain management, logistics, local and cross boarder or operations within the automotive, manufacturing, or distribution sectors. Cross boarder systems knowledge is a MUST 5 + years of experience in managing vehicle...

  • Vehicle Logistics

    2 months ago


    Johannesburg, South Africa Buffalo International Logistics Full time

    QualificationsBachelor’s degree in Supply Chain Management, Logistics, or a related field.5+ years of experience as a controller in supply chain management, logistics, local and cross boarder or operations within the automotive, manufacturing, or distribution sectors.Cross boarder systems knowledge is a MUST5 + years of experience in managing vehicle...


  • Johannesburg, South Africa Pro Talent Full time

    **Logisitics & Shipping** **Gauteng** ***: Our client is looking for an experience **Logistics Controller,** based at the Johannesburg branch. **Inventory Control** - All stock must be correctly receipted and accounted for (inbound) - Stock Rotation - Identify slow moving stock and expiring stock and report these to management on a monthly basis - Assisting...


  • Johannesburg, South Africa Elchemie Full time

    **Well established company within the Agricultural sector (Crop producer) is looking for a Logistics & Distribution Inbound Controller, with between 2-5 years' related experience. The function will include logistics pertaining to product movement, operations, maintenance, human resources, budget & cost control & reporting within the logistics department....


  • Johannesburg, South Africa Elchemie Full time

    **Popular Brand name crop producer (Agriculture) has a vacancy for a Logistics and Distribution Inbound Controller. The position will be based on the farm in Tarlton, Johannesburg. Minimum 2 years' experience in similar position required.** **Requirements**: - Grade 12/Relevant Tertiary qualification - Minimum 2 years' experience as Inbound Logistics...