Store Supervisor Cape Town- Robertson

3 weeks ago

Cape Town, South Africa Affirmative Portfolios Full time

**FMCG / Retail**
**Cape Town - Western Cape**
***:
**STORE SUPERVISOR**

**Overview**:
Our client, a leading retail company with a nationwide presence, boasting a network of 200 stores strategically located across the country has several Store Supervisor/ Management vacancies available in Westerncape.

**Minimum Requirements**:

- 3 - 5 years Supervisory experience with 3 - 5 years experience preferably in the clothing sector.
- Must be an effective communicator with strong leadership skills
- Strong customer service ethic
- Retail Hours
- Develop, implement, and manage sales team and merchandising strategy to achieve profitability and sales targets
- Communicate with and motivate employees and customers, resolving issues and initiating corrective action
- Ensure a safe and clean work environment
- Maintain a clean and safe store environment
- Keep open lines of communication with senior management and head office
- Maintain stock receiving procedures and administration as indicated by the company
- Maintain all staffing schedules
- Conduct daily meetings discussing targets, stocks, marketing and resolutions needing to be implemented.
- Report all safety, and inventory issues to management and find ways to prevent a reoccurrence.
- Maintain and communicate all and any issues that arise in the daily running of the store.
- To ensure corrective stock, banking and sales management structures, protocols and procedures are upheld and maintained DAILY
- Greet customers within the first 90 seconds of entering the store
- Help customers find items in the store and advise on promotional activity currently running - UP SELL
- Provide customers with information about items - brand knowledge is a necessity
- Ring up purchases at the till point - understanding processes and procedures by reading and studying the handbook provided
- Elevate complaints to senior management in a professional and courteous manner if they are unable to rectify the situation at store level
- Keep track of inventory. - Weekly hanger counts and bi
- annual stocktakes are imperative to the success of our business, stock management protocols and procedures are vital to our business

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