Fast Food Operations Manager

2 weeks ago


Eastern Cape, South Africa HotelJobs.co.za Full time

RESPONSIBILITIES
- Conduct shift meetings with team members
- Ensure operational standards and procedures are implemented in the restaurant
- Conduct opening and closing as well as mid morning inspections
- Manage financial procedures of the restaurant (Cash ups, handling floats, banking)
- Conduct weekly evaluations and action plans
- Compile reports re sales turnover, and sales mix
- Motivate and develop team members
- Handling of workplace procedures - Industrial relations
- Provide on job coaching and mentoring of staff to ensure desired skill levels are maintained
- Interface with customers and resolve queries
- Ensure a friendly and hospitable restaurant atmosphere
- Manage by example
- Conduct weekly staff meetings
- Maintain pre-determined Gross Profit margins as per brand standard
- Ensure overall profitiability of the store is maintained in line with agreed annual budgets
- Rostering of staff hours
- Ordering of stock and receiving onto the system
- Manage and approve store operating expenses and ensure cost savings are achieved wherever possible
- Ensure store cleanliness, Front of House and Back of House
- Generate reports for Accountant and Management as and when required
- Ensure equipment is correclty maintaned and functional at all times
- Maximise sales through marketing strategies and following brand recommendations



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