Head of Merchandising Procurement
7 months ago
Head of Merchandising Procurement is accountable for the development, maintenance, and growth of the Loja merchandising function through maintaining a world class catalogue of products and delivery of the end product to consumers on time and as per specification.
**Minimum Requirements**:
Relevant Bachelor’s degree
Driver’s license
10 years’ experience in Corporate Merchandising with at least 5 being at a senior level
5 years’ experience managing a corporate merchandising program
**Duties and Responsibilities**:
**Development and Management of the Merchandising Model**
- Develop and implement an effective merchandising model and product delivery framework
- Develop and manage the LOJA KPIS that underpin an effective delivery model
- Manage the merchandising function to support the delivery of a high-quality, cost-effective product
**Catalogue Management and Refresh**
- Manage the catalogue publishing and refresh cycle
- Collaborate with stakeholders to determine the product needs of the business
- Managing the design and creation of products as well as the catalogue
- Validate catalogue concepts with key internal stakeholders
- Sets the pricing of products within catalogue
**Driving and Sourcing of Sales**
- Create and manage an annual events calendar to define the annual sales pipeline
- Review sales pipeline and make amendments in order to achieve sales targets
- Identify opportunities for increased sales internally and externally
- Report on sales target achievements
- Report on trends in sales and demand for products
**Stakeholder Management**
- Work with key stakeholders to create visibility of Loja products and offerings
- Review and act on feedback on the service and products delivered
- Action changes to products and delivery models as per feedback
- Work with executive stakeholders to ensure their requirements are met from a catalogue perspective
**Product Delivery**
- Set performance requirements and define service level agreements for the logistics department to manage the delivery of product on time
- Mange the performance of the logistics department as per service level agreements
- Review product delivery lead times and manage product orders accordingly
- Take accountability of product delivery to customers
**Management of the Loja Changing Lives Impact**
- Identify opportunities to support and enhance the changing life initiative through the delivery of products
- Identify potential suppliers of products that support the changing life principles
- Deliver on Nando’s lives requirements in the Loja space
**Budget Management**
- Develop, control and manage the Merchandising budget
- Manage all costs and deliverables and track the budget spend
- Review expenditure to budget
**People Management**
- Provide the regional marketing teams with the best marketing tools to maximise casa sales within their regions.
- Convey an understanding of the Nando’s Brand guidelines and how they are to be applied to the national marketing team
- Provide clear briefs to the national marketing team to ensure PR activities enhance Brand and product awareness
- Manage the performance and potential of direct team, recognising individual differences in terms of career objectives, expertise, culture, interests, and other factors to facilitate working relationships
- Build the capability of direct team
- Provide coaching, direction and mentorship to team members in order to support problem solving, assess productivity and recommend changes where required
- Create an engaged and motivated workforce within their team by ensuring the implementation of training initiatives and the establishment of an environment that fosters wellbeing, learning and development
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