Spa Manager

We are looking for a wellness advocate for a 5 star Spa facility within a Lodge in Limpopo managing a small team. Ideally to have a yoga or pilates or fitness background as well.

Interest in integrative wellness and nutrition holistic lifestyle, and live an authentically wellness-driven life.

This is a live in position in a Game Lodge in the Limpopo area, working 6 weeks on and two weeks off.

Accommodation and meals are included, basic salary plus incentives, package to be discussed on interview.

Experience & Qualifications needed:

- Experience required of at least 7 years in a luxury spa and hospitality environment of which 2 years in a management/ supervisory role.
- HR knowledge and experience
- Proficient reading, writing, and communication in English.
- Strong administration skills, budgets, monthly reports, cash ups and stock control.
- Qualified Health & Skin Care Therapist with a nationally recognized Diploma (minimum 2-year course).
- Yoga qaulification or background (a huge advantage)
- Customer Service and Sales experience
- Experienced in Spa software management (ChiDesk advantageous).
- Additional managerial, business, or self-development courses are advantageous.
- Personal interest in growth and development in the wellness industry

**Duties**:

- Manage day-to-day Operations of the spa
- Ensures all treatments and standards are consistent with SOPs
- Ensures the Spa operating procedures, policies, and quality control documents are consistent, implemented, and regularly monitored.
- Ensures all staff jobs are performed to company standards
- Develops, monitors, and reviews all staffing needs and challenges
- Maximizes scheduling opportunities, and performs reception and cash-up duties as per operational needs
- Always maintains and upholds a professional image, behavior, and reputation of self and team, including when off-duty.
- Ensures administrative tasks, such as record-keeping, scheduling appointments, and handling billing and payment processing, meet deadlines
- Responsible for motivating and driving revenue to meet and exceed established targets. To monitor and mentor each employee to consistently improve performance and achieve their set target
- Motivates and encourages the Spa team, actively promoting all Spa services, products, and special offerings, to the lodge, and maintaining internal collateral.
- Create innovative revenue opportunities
- Maintain Guest Feedback and ensure satisfactory ratings for an overall spa experience
- Grow and develop spa team members by ensuring regular training sessions are being done
- Stock control & stock orders
- Ensure monthly/quarterly targets are met consistently
- Produce a monthly report

Additional Employee Benefits:

- Departmental performance bonus for Spa Manager
- Staff Meals & Accommodation
- Pension Fund (mandatory)
- Medical Aid Contribution (Not mandatory).

**Job Types**: Full-time, Permanent

**Salary**: R15,000.00 - R20,000.00 per month

**Education**:

- Diploma (required)

**Experience**:

- yoga or pilates insturcting: 1 year (preferred)
- customer service enviroment: 1 year (required)

**Language**:

- English (required)

License/Certification:

- Drivers license (required)
- Beauty Therapy / Somatology Qualification (required)

Ability to Relocate:

- Johannesburg, Gauteng: Relocate before starting work (required)

Application Deadline: 2024/02/14
Expected Start Date: 2024/02/19