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Site Operating Partner

4 months ago

Johannesburg, South Africa KAL Group Ltd Full time

Looking to be part of a team that’s all about energy, growth, and community? Join TFC Operations (Pty) Ltd, a dynamic fuel & convenience business and a subsidiary of KAL Group Ltd, which is proudly listed on the Johannesburg Stock Exchange (JSE). With our unique, multi-branded network of service stations, we operate more than 165 touch points country wide, we’re customer-driven and focused on delivering fuel, convenience retail and quick service food at safe and convenient locations across the country.

**Job Specification**

As a Site Operating Partner, you will report to the Operations Executive and play a crucial role in managing the site's overall performance. Your responsibilities will include overseeing operations, finance, stock, cash, human & other resources, compliance, and risk management, ensuring that our customers receive top-quality service while driving profitability.

**Minimum Requirements**
- Bachelor’s degree in business management or related field
- 8 years related experience in retail sales with a proven track record in a managerial capacity
- Knowledge of fuel, safety regulations and compliance standards
- Excellent MS Office skills and knowledge of retail operating systems

**Key performance indicators**

**Growth**
- The ability to identify opportunities for growth, expansion and improvement whilst ensuring cost-effectiveness and profitability
- Develop and implement marketing strategies to attract and retain customers

**Optimisation**
- Achieve financial objectives by preparing an annual budget, scheduling expenditures, maintain branch controls, and analysing variances to maximise profitability and meet sales targets
- Maintain proper stock management, i.e stock controls and reconciliations
- Promote high levels of customer satisfaction by addressing customer complaints
- Compliance with internal company policies, procedures, processes, and external regulations

**Leveraging Culture & Diversity**
- Ability to lead a high impact team
- Foster a collaborative work culture by building trusting relations with internal and external stakeholders that aligns with the company’s values

**Digital Transformation**
- Drive the automation/optimization of digital processes associated with retail operating systems and platforms
- Execute continuous improvement initiatives ensuring operational excellence
- Develop consumer-facing content across a variety of segments to publicise the company's products & brands

**Key leadership attributes**
- The incumbent would need to have t_**_he ability to progress and add continuous incremental value - having impact_**
- Dealing with complexity
- Sound pragmatic judgement
- Self - awareness
- Achievement orientation

As part of the KAL Group Ltd - a diversified JSE-listed retail group that operates in agricultural retail, fuel & convenience, and manufacturing markets - you will join a group of companies with more than 270 operating units across South Africa and Namibia.

You will have an opportunity to grow your career and thrive in an accelerating performance environment that values resilience and customer service, and embraces communication, alignment, and relationships. We are committed to providing our employees with opportunities within the KAL Group Ltd to take on new challenges.