Customer Development Analyst

4 weeks ago

Midrand, South Africa Colgate-Palmolive Full time

No Relocation Assistance Offered
158436 - Midrand, Gauteng, South Africa

**Who We Are**
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team

**Please note: this is a temporary contract role for the duration of 6 months**

**Scope of Responsibility**:
The Customer Development Analyst will be responsible for identifying gaps in channel, accounts and categories which seeks to exploit incremental sales growth opportunities.
They should continuously support the partnership between CP and the customer(s)/Distributors at account level.

**The Customer Development Analyst plays an integral role in ensuring the following**:

- Updating and publishing a monthly information deck with:

- o Top and new products shares, distribution and sales.
- Colgate products share and distribution information compared with competitors.
- The Recommended Assortment indicating the products distribution in different REs and Accounts vs. the target.
- Category growth, RE contribution and SOM for Colgate vs. the Market.
- Weekly sales and new SKUs tracking (across customers)
- 5p files (customer + category
- Promo Grid updates
- Checking and loading the Product data forms
- POP management/ administration
- Preparing various exhibits for Reviews and Commercial team meetings presentations.
- Point of Sale Data Vendors
- Managing the uploading and maintenance of data tools
- Renewal of annual contracts with approved vendors and ensuring that all relevant stakeholders are involved in the process.
- Provide external data and insights to the Retail Environment Managers to develop RE and Customer expertise.
- Performance tracking (bump charts)
- Dunnhumby Data - Submitting reports in Dunnhumby.
- Populating the information into the data dump file.
- Updating the Bump Charts - Competitor & Auto.
- POP Management
- Collect and Collate POP Store lists from the SDMs. Ensure the POP execution is loaded and an action item on PNS Optimise System.
- Arrange and track distribution of POP materials from the manufacturer to the various

collection points
- Africa/Middle East Division
- Track and report back on POP execution vs agreed store list on a weekly basis and highlight execution GAPS to RM Team & SDM to assist in identifying solutions and replacement stores timeously.
- Measure Sell out data to determine the efficacy of the POP during the period of execution
- Management & Tracking of permanent POP: Arrange for the installation, removal or maintenance of permanent POP against an agreed store list.
- In - Store Analysis

Fortnightly visiting stores in order to identify areas of improvement
The Individual

**Education**:
A minimum of a Bachelor's or similar degree is required

**Experience**:

- A proven track record of performance with at least 2 years of increasing Marketing/Customer

Marketing/Sales responsibility and strong relationships his/her with customer(s)
- Fluent English

**Desired**:

- Previous experience working in a matrix environment.

**#LI-FS1**

**Our Commitment to Sustainability**
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

**Our Commitment to Diversity, Equity & Inclusion**
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

**Equal Opportunity Employer**
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

LI

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