Assistant Head Concierge
20 hours ago
As Assistant Head Concierge, you will supervise the Concierge Team and set the department goals to help Team Members to create an exceptional Guest and customer experience. An Assistant Head Concierge, is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Supervise daily Concierge operations
- Set Departmental objectives, work schedules, budgets, policies and procedures
- Monitor the appearance, standards and performance of the Concierge Team Members with an emphasis on training and teamwork
- Ensure Team Members have current knowledge of hotel products, services, pricing and policies as well as exceptional knowledge of the local area.
- Maximize Sales revenues through up-selling and marketing programs
- Monitor Guest satisfaction reports and implement actions to improve results
- Maintain great communication and working relationships with all other departments, suppliers and guests.
- Project a professional manner with an emphasis on hospitality and Guest service
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
**Job Type**: Permanent
Application Question(s):
- What would your salary expectation be for this position?
**Experience**:
- Concierge: 2 years (required)
- Five Star Hospitality: 1 year (required)
-
Head of Fiduciary Operations
7 months ago
Johannesburg, South Africa Estate Concierge Services Full time**About Estate Concierge Services**: ECS is an innovative start up, people-focused business that provides an array of services designed to make the processes surrounding the death of a loved one as painless as possible; and enables financial services providers to differentiate themselves in a commoditized market. Our founders have a combined 50 years...
-
Hotel Concierge
1 month ago
Johannesburg, South Africa Scholtz Partners International Full timeHotel Concierge Area; Midrand/Sandton/Fourways Salary; R7500 plus commission (high commission earning ability) Partial training will be provided Job Summary The Hotel Concierge provides exceptional guest service by anticipating and fulfilling guest needs. This includes assisting with reservations, transportation, activities, dining, and special requests,...
-
Hotel Concierge
2 months ago
Johannesburg, South Africa Scholtz Partners International (Pty) Ltd Full timeHotel ConciergeArea; Midrand/Sandton/FourwaysSalary; R7500 plus commission (high commission earning ability)Partial training will be providedThe Hotel Concierge provides exceptional guest service by anticipating and fulfilling guest needs. This includes assisting with reservations, transportation, activities, dining, and special requests, ensuring each guest...
-
Hotel Concierge
2 months ago
Johannesburg, South Africa Scholtz Partners International (Pty) Ltd Full timeHotel Concierge Area; Midrand/Sandton/Fourways Salary; R7500 plus commission (high commission earning ability) Partial training will be provided The Hotel Concierge provides exceptional guest service by anticipating and fulfilling guest needs. This includes assisting with reservations, transportation, activities, dining, and special requests, ensuring...
-
Residential Concierge Professional
3 weeks ago
Johannesburg, Gauteng, South Africa Scholtz Partners International (Pty) Ltd Full timeJob Summary">We are seeking a Luxury Service Ambassador to join our team at Scholtz Partners International (Pty) Ltd. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and creating memorable experiences for our clients.">Key Responsibilities">">Anticipate and fulfill guest needs, ensuring exceptional...
-
Luxury Hotel Concierge
2 weeks ago
Johannesburg South, South Africa Conexus MedStaff Full timeWe are seeking a dynamic individual to join our team as a Luxury Hotel Concierge at Conexus MedStaff.About the Role: The successful candidate will provide exceptional customer service to our guests, ensuring their stay is nothing short of perfect.The ideal candidate will have previous experience in a similar role in a luxury environment and be looking to...
-
Concierge
5 days ago
Johannesburg, South Africa Tsebo Group Full time**About Us**: Tsebo Solutions Group are the largest provider of facilities services in Africa. Through our 37,000 staff and 41 offices in 25 countries, Tsebo manages our clients “non - core” services such as facilities management, cleaning, catering and security. This enables our clients to maintain focus on their own core operations without the...
-
Executive Assistant to The Head
4 months ago
Johannesburg, South Africa St Stithians Full time**The requirements for this position are**: - Secretarial Certificate / Diploma or equivalent - Minimum 5 -7 years working experience, with at least 3 years in a similar position working with an executive leader - Experience in working in an educational institution would be a distinct advantage - Advanced working knowledge of Microsoft Office (Outlook,...
-
Personal Assistant to Head: Niche
1 week ago
Johannesburg, South Africa Santam Full timeWhat will you do? This is a key supporting role with a high level of responsibility and impact. This position will primarily work with the Head of Niche in reporting, planning, scheduling, and organizing tasks to keep time and attention focused on company goals, projects, and priorities. Executive Support Assist the Head of Niche with daily administrative...
-
Executive Assistant to Firstrand Group Finance Head
6 months ago
Johannesburg, South Africa FirstRand Full timeJob Description The role involves managing a portfolio of activities to assist the FirstRand Group Finance Head in the execution of her mandate. This would include assistance with aligning the Group Finance and FCC finance strategies to the group strategy, analysing finance output and on occasion representing the Group Finance Head in various internal and...
-
Assistant to Head of Sales
3 days ago
Johannesburg, South Africa Table Charm Direct Full time**POSITION AVAILABLE: ASSISTANT TO HEAD OF SALES** **REPORTING TO : HEAD OF SALES** **POSTION AVAILABLE : IMMEDIATELY** **REMUNERATION : NEGOTIABLE, DEPENDING ON EXPERIENCE** Table Charm Direct has been in the Direct Selling industry for over 45 Years and we have changed thousands of lives by working together to create extraordinary results by providing...
-
Pa/assistant to Head of Marketing
2 weeks ago
Johannesburg, South Africa Quality Connect Staffing Full time**Duties & Responsibilities**: - Facillitating office operations and communication by performing adminstrative duties - Assist Head of Marketing with general operations and tasks involved in day-to day running within the department - Communicate with suppliers and vendors - Use spreadsheets to assist with budget controls, processes and consumer support -...
-
Administrative Assistant
1 week ago
Johannesburg, South Africa Velocity X Africa Full timeFull Time Position for highly active luxury concierge management office. - Must be proficient in Word, Excel, and general computer skills. - Ability to handle multiple phone lines - Require excellent customer service skills. Upbeat personality, ability to work with people. - Problem solver and Multitasker. - Willingness to learn on the job. - Team player and...
-
Head of Digital
5 months ago
Johannesburg, South Africa Havas Johannesburg Full timeThe head of digital has the responsibility of translating the digital marketing efforts into a cohesive strategy for our clients. The head of digital must be able to collaborate with different teams to ensure brand consistency. As the head of digital, you should demonstrate excellent digital skills combined with knowledge of the latest marketing...
-
Head of Digital
7 months ago
Johannesburg, South Africa Havas Johannesburg Full timeThe head of digital has the responsibility of translating the digital marketing efforts into a cohesive strategy for our clients. The head of digital must be able to collaborate with different teams to ensure brand consistency. As the head of digital, you should demonstrate excellent digital skills combined with knowledge of the latest marketing...
-
Head of Digital
7 months ago
Johannesburg, South Africa Havas Johannesburg Full timeThe head of digital has the responsibility of translating the digital marketing efforts into a cohesive strategy for our clients. The head of digital must be able to collaborate with different teams to ensure brand consistency. As the head of digital, you should demonstrate excellent digital skills combined with knowledge of the latest marketing...
-
Head of Digital
7 months ago
Johannesburg, South Africa Havas Johannesburg Full timeThe head of digital has the responsibility of translating the digital marketing efforts into a cohesive strategy for our clients. The head of digital must be able to collaborate with different teams to ensure brand consistency. As the head of digital, you should demonstrate excellent digital skills combined with knowledge of the latest marketing...
-
Head Butler
7 months ago
Johannesburg, South Africa Seasoned Recruitment Full timeTop Head Waitron/House manager for an executive Corporate household in Nigeria, salary is 2, 000 - 2, 500 USD USD depending on experience. Must have TOP 5* Experience and fine dining experience. **Duties**: - Required to perform full food and drink service, also in fine-dining style - manage the Villa and household staff. - manage all needs for of the...
-
Talent and Learning Development Head
5 months ago
Johannesburg, South Africa FirstRand Full timeJob Description Hello Future Talent and Learning Development Head Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent and learning team, you will be surrounded by unique talents, diverse minds, and an adaptable...
-
Italian Speaking Luxury Travel
7 months ago
Johannesburg, South Africa Black Pen Recruitment Full time**Italian Speaking Luxury Travel & Lifestyle Consultant (Travel/Lifestyle)** Our client is the global leader in the highest quality lifestyle and travel concierge services. They are passionate about providing exceptional service and using our insider know-how, contacts and buying power to help our members get the most from life, wherever they are in the...