Porter/shuttle Driver
7 months ago
**Synopsis**:
Embark on a rewarding journey with our esteemed hospitality team in the heart of the picturesque Cape Winelands. We are seeking a dedicated individual to fill the role of Porter/Shuttle Driver, where your commitment to service excellence will shine in a dynamic and welcoming environment.
**Responsibilities**:
- Warmly welcome and assist arriving guests, ensuring a smooth check-in process.
- Handle guest luggage with care and provide information on local attractions and hotel amenities.
- Safely operate the shuttle to transport guests to and from designated locations.
- Conduct regular inspections of the shuttle, reporting maintenance issues promptly.
- Adhere to schedules, ensuring punctual and efficient transportation services.
- Maintain a vigilant presence to ensure the safety and security of guests and their belongings.
- Collaborate with the front desk and concierge teams to coordinate seamless guest services.
- Communicate effectively with colleagues to enhance the overall guest experience.
- Uphold the highest standards of professionalism and customer service at all times.
**Requirements**:
- Possession of a valid driver's license with a clean driving record.
- Proven experience in shuttle driving and familiarity with local roads and attractions.
- Exceptional customer service and communication skills.
- Ability to lift and carry luggage, demonstrating physical fitness for the role.
- Team player with the flexibility to adapt to varying schedules and operational demands.
- Neat and professional appearance, adhering to grooming and uniform policies.
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