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German Speaking Operations Support

1 month ago

Cape Town, South Africa Black Pen Recruitment Full time

**German Speaking Operations Support (Travel/Lifestyle)**

Our client, a UK-based Luxury lifestyle company, delivers their service through a combination of their proprietary, unique technology-enabled platform and the expertise of their highly trained lifestyle managers. They are growing quickly and have ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members.

**Job Type**: On Site | Full-Time

Fluency in German and English Fluency in French/Italian is advantageous A passion for travel with experience in the travel industry in a similar role Experience with Amadeus or other GDS is advantageous Energetic and motivated team player who enjoys the challenge of meeting and beating targets Passion for delivering high quality personalised support and have excellent research & communication skills Ability to work independently in a globally distributed team Ability to work shifts on a rotational basis, including weekends Responsibilities Complete research activities (e.g. hotels, flights, tours, villas, yachts, private jets, etc.) on behalf of the clients members within the agreed deadline, using specialist knowledge of suppliers (including hotels, tour operators, airlines and DMC’s) Preparation of tailor-made offers, confirmations and travel itineraries using the pre-defined templates and internal tools Update the client’s Customer Relationship Management platform according to the instructions of the Travel Lifestyle Managers Supporting Lifestyle Managers in their daily business with various tasks especially with E-Mails Handling the administration for entry restrictions, visas, authorization forms, membership rewards transfers, etc. Do we spark your interest? Then send us your CV today We are looking forward to hearing from you —---- Blackpen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta and Cape Town.