Manager Tribe Support

2 weeks ago

Sandton, South Africa Absa Bank Limited Full time

Bring your possibility to life Define your career with us
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary

Provide design & delivery support for technical strategy & operational planning, design & process engineering, resourcing, execution, business performance management & monitoring processes across technical product & service tribes in an estate. This includes but is not limited to: - Communications - Ideation & Design thinking - Event Management - People & Change Management - Resource & Delivery Management - Reporting & Analytics - Financial Process Coordination

**Job Description**:
Strategy & Business Planning Support
- Leverage business area knowledge & expertise to design & package outputs related to all strategy & business planning processes including reviews for multiple stakeholder groups
- Support the Tribe Support lead in the design and planning of all Strategy & Business Planning Processes
- Support the coordination of business planning & business performance review processes including e.g. venue, agenda’s, output management, input management
- Collate & coordinate business performance review trackers & reporting (monthly, quarterly, annually)
- Create a document / knowledge management system for all business planning processes (reports, reviews, decks, processes, templates etc.) for ongoing continuous improvement

Communications
- Develop & implement an integrated communications plan for the business area
- Work in collaboration with various functional leads to design & draft multiple communications (multi media campaigns e.g. townhalls, newsletters, leader one on ones, leader key messages, leader story telling / narrative etc.) aligned to the communications plan across the estate (customers & employee orientated communications)
- Lead the activation of all communication processes across the estate
- Evaluate and continuously improve the impact of communications processes across the estate
- Ensure strong communications & change management alignment across the estate
- Stay ahead of best practice on estate wide communications & communications trends (e.g. digitized communications, graphic illustration etc.)

Operational Process Support
- Act as initial point of entry for escalated client queries. Redistribute the resolution or respond directly to the stakeholders where appropriate and report only major issues to the Managing Executive or Business Unit Head
- Take personal accountability for resolving complaints lodged directly with the Managing Executive or Business Unit Head
- On a monthly basis, compile a summary of the projects and initiatives underway in the business unit and provide an update to the Managing Exec/BU Head on progress, risks and issues
- Coordinate the preparation of formal performance reviews conducted by the Managing Exec/BU Head by supporting direct reports to collect their portfolios of evidence and collating results from multi-source feedback for each direct report prior to the performance discussion
- Review financial reports prepared by line managers in the business unit and advise the Managing Exec/BU Head of substantial issues and actions that have been created to address these
- Review all new marketing and internal communication material from a style and content perspective prior to it being reviewed by the Managing Exec/BU Head and request required changes before presenting for signoff
- Take charge of general office administration including ordering of stationery and groceries, restocking printers etc.
- Ensure that adequate reserve stock is ordered
- Enforce company policy in terms of procedures including travel, cell phone, expense claims etc. (i.e. responsible for controlling signatures, taking policy into account, urgency and effecting timeous forwarding of documents)
- Retrieve bank property e.g. cellphone, 3G cards, laptops, access cards etc. from the direct reports, of the manager, who leave the bank and return to the relevant parties

Financial, Risk & Governance Process Coordination
- Support the implementation & management of financial, risk & governance processes for the business area e.g. budget management & reporting, internal / external, audit implementation & project management
- Lead the project management of various risk, finance & governance processes & issues resolution e.g. audit finding closure, governance / risk forum meetings, minutes and administration etc.
- Act as a point of escalation for all payments / other financial processing for the area and or facilitate payments processing with Key Centres of Enablement (where required to do so)
- Maintain & communicate policies and procedures related to all financial, risk & governance processes across the estate & proactively monitor compliance

R

  • Sales Consultants Wanted for An Elite New Gym

    4 weeks ago

    Sandton, South Africa Ignite Fitness Full time

    **ARE YOU A FITNESS FANATIC WITH EXCEPTIONAL COMMUNICATION SKILLS AND A FLAIR FOR SALES? THEN APPLY TODAY TO JOIN THE IGNITE FITNESS TRIBE - SOUTH AFRICA'S LEADER IN THE HEALTH AND FITNESS INDUSTRY!** **IGNITE FITNESS IS EXPANDING AND WE’RE GETTING READY TO LAUNCH OUR MOST ELITE CLUB YET SITUATED IN SANDTON, GAUTENG - BE A PART OF THE ACTION AND WORK FOR...

  • Payments Analyst

    3 days ago

    Sandton, South Africa Blueion Support Services Full time

    **Introduction** Blue-Ion is a multi-disciplined company where at the core lies an energetic team which permeates into every project undertaken. With over 15 years of experience, predominantly in international markets, it has become a leading provider in digital marketing content as well as software development expertise and online solutions, seeking to...

  • Divisional Support Manager

    2 weeks ago

    Sandton, South Africa Rand Water Full time

    This position is responsible to plan, organise, coordinate, implement, monitor, evaluate, control and lead integrated divisional support services for the Strategic Asset Management (SAM) Division.

  • Showroom Sales Coordinator

    4 weeks ago

    Sandton, South Africa Mobelli Furniture + Living Full time

    Join Our Mobelli Tribe as a Showroom Sales Coordinator! Are you detail-oriented, committed, and bursting with initiative? Do you have a dynamic personality that leaves a lasting impression? If so, Mobelli Furniture wants YOU to join our team as a Showroom Sales Coordinator in our vibrant Illovo Showroom, JHB! What We Offer: - A supportive and passionate...

  • Technical Broker Support Manager

    4 weeks ago

    Sandton, South Africa Palesa Mbali Group Full time

    The **Technical Broker - Support Manager** in the short term commercial lines division, provides technical expertise across it's multi-model distribution channel. Is able to advise on complex claims and provide expert support to brokers on structuring advice and technical presentations to clients. High level responsibilities: - Supplier Management -...

  • Head: IT Support

    4 weeks ago

    Sandton, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Campus Head **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

  • IT Support

    4 weeks ago

    Sandton, South Africa H2R Full time

    Our client in the Currency Solution industry has a permanent vacancy available for an IT Support to join their dynamic team. This is an on-premises position, candidate is required to be stationed at the office in Linbro Park, Sandton.Candidate must have strong IT knowledge in networks, servers, cyber security, and general end user support.IT Policies and...

  • IT Support

    4 weeks ago

    Sandton, South Africa H2R Africa Full time

    Our client in the Currency Solution industry has a permanent vacancy available for an IT Support to join their dynamic team. This is an on-premises position, candidate is required to be stationed at the office in Linbro Park, Sandton.Candidate must have strong IT knowledge in networks, servers, cyber security, and general end user support.IT Policies and...

  • IT Support Specialist

    4 days ago

    Sandton, South Africa Insphired Recruitment Solutions Full time

    Our client in the Legal industry is currently looking for an **IT Specialist**, in Sandton. **Responsibilities**: - Provide all levels of IT user support. - Installing and maintaining hardware and software solutions through their internal IT Helpdesk. - IT user support at all levels. - Hardware and software support. - Support for Windows environments. -...

  • Learning support Manager

    4 weeks ago

    Sandton, South Africa Dante Personnel Full time

    Minimum requirements: This role emphasises using data to inform stakeholders on delivery and learning trends, vital for enhancing student experiences.Will excel in administrative tasks, especially with MS Office and advanced Excel, translating data into insightful reports.Attention to quality assurance and detail is crucial. Collaboration with various teams...

  • Filing and Support Administrator

    4 weeks ago

    Sandton, South Africa StaffCentral Consulting Full time

    **Job Duties/Responsibilities will include**: Office Management on General filing Stocktaking and ordering of supplies Minute taking Ensuring that the office is neat, clean, and operational Management of switchboard Income and Expense Capturing Completion of VAT and PAYE submissions Vendor Management Liaising with accountants Maintenance...

  • Customer Support Analyst

    7 days ago

    Sandton, South Africa MagicOrange Full time

    **MagicOrange So**ut**h Africa** **About MagicOrange** MagicOrange is a globally recognized leader in the IT Financial Management Software market, as acknowledged by Gartner. With customers and a strong presence on four continents, we are a Software as a Service (SaaS) provider in a high growth phase. Our mission is to empower individuals and...

  • Desktop Support Consultant

    1 week ago

    Sandton, South Africa Bidvest Bank Full time

    **Primary Purpose** Provide systems support functions to the business as a whole, improving IT efficiency and company productivity. Responsible for remote and on-site setup and support of IT software, hardware and infrastructure. **Minimum Requirements** **Qualifications**: - Matric, A+, N+ - MCSA (ideal) Experience - 1-2 years' experience within a...

  • Digital Support Specialist

    6 days ago

    Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Health**Function**:Information Technology**Date**:9 Jun 2023- Digital Technical Support**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with...

  • Sales Consultant

    4 weeks ago

    Sandton, South Africa Ignite Fitness Full time

    **ARE YOU A FITNESS FANATIC WITH EXCEPTIONAL COMMUNICATION SKILLS AND A FLAIR FOR SALES? THEN APPLY TODAY TO JOIN THE IGNITE FITNESS TRIBE - SOUTH AFRICA'S FASTEST GROWING FITNESS BRAND!** **OUR STATE OF THE ART CLUB SITUATED IN SANDTON, REQUIRES A TALENTED SALES CONSULTANT TO COMMENCE EMPLOYMENT WITH THE COMPANY.** - **Minimum Requirements**:_ - A passion...

  • Sales Support Assistant

    7 days ago

    Sandton, South Africa RJPersonnel Full time

    2years - Take care of administrative duties to help the work of the sales team - Respond to customers' questions, resolve their complaints, and make sure their orders are processed on time - Provide assistance to sales staff in capturing new clients. - Provide support to sales personnel in strengthening customers’ base. - Assist salespeople in maintaining...

  • Support Analyst

    6 days ago

    Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Employee Benefits**Function**:Administration and Office Support**Date**:15 Mar 2024Achieve more than** **YOU BELIEVE** - Discovery Corporate and Employee Benefits - Umbrella Fund Support Analyst**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and...

  • Syspro Support Consultant

    4 weeks ago

    Sandton, South Africa Core Group Full time

    We are seeking a passionate and driven ERP Support Consultant to join our team and take our financial software infrastructure to the next level. As the primary point of contact for system support, you will play a crucial role in enhancing the efficiency of our ERP end-users and ensuring the continuity, security, and functionality of our financial reporting...

  • Support Analyst X3

    6 days ago

    Sandton, South Africa Blue Label Telecoms Full time

    **About Company** We are a JSE-listed company selling innovative mobile commerce technology to emerging markets in South Africa and abroad. Our users are rich, poor, urban and rural, and we allow them all to interact and transact on an equal footing. We reach them by using both physical and virtual distribution channels. We target many of our services to...

  • Sales Support Assistant and Researcher

    4 weeks ago

    Sandton, South Africa Kontak Recruitment SA Full time

    Sandton, Gauteng - Sales **Sales Support Assistant and Researcher (JB3837)** Sandton, Gauteng R10 000 to R15 000 a month Permanent A media company that specializes in delivering comprehensive coverage of economic and financial news with a focus on the African continent is looking for a Sales Support Assistant and Researcher. Through its various platforms,...