External Sales Representative

4 months ago

Durban, South Africa MME Full time

Company Overview:
Rigging Academy Of South Africa is a leading provider of training and development solutions, dedicated to empowering individuals and organizations to achieve their full potential. We offer a wide range of customized training programs, workshops, and certifications designed to meet the needs of diverse industries in rigging

Job Purpose:
The External Sales Representative is responsible for generating new business opportunities and driving revenue growth by promoting and selling the company's training and development programs. This role requires a proactive approach to identifying prospects, building relationships, and closing sales with businesses and organizations in various industries.

Key Responsibilities:
1. Business Development:

- Identify and target potential clients through research, networking, and cold calling.
- Develop and maintain a pipeline of qualified leads and prospects.
- Conduct market analysis to identify new business opportunities and stay informed of industry trends.

2. Client Relationship Management:

- Build and nurture strong relationships with key decision-makers in target organizations.
- Conduct presentations and demonstrations of training programs to potential clients.
- Regularly follow up with prospects to move them through the sales process.

3. Sales Execution:

- Prepare and deliver compelling sales proposals tailored to the needs of each client.
- Negotiate contracts and close sales deals to meet or exceed monthly and quarterly sales targets.
- Collaborate with internal teams to ensure successful onboarding and delivery of training programs.

4. Account Management:

- Maintain ongoing communication with existing clients to ensure satisfaction and identify opportunities for upselling or cross-selling.
- Provide feedback to the product development team based on client needs and market demands.
- Manage client accounts, ensuring timely renewals and repeat business.

5. Reporting and Documentation:

- Maintain accurate records of sales activities, client interactions, and pipeline status in the CRM system.
- Prepare regular sales reports and forecasts for management review.
- Provide insights and recommendations to improve sales strategies and processes.

6. Continuous Learning:

- Stay informed about the company's training programs and industry trends to effectively communicate value propositions.
- Attend industry events, conferences, and networking opportunities to represent the company and generate leads.
- Take full responsibility to resolve customer queries, problems, and complaints.

Key Performance Indicators (KPIs):

- Number of new clients acquired
- Sales revenue generated
- Sales conversion rate
- Client retention rate
- Pipeline growth

1. Skills:

- Strong communication, presentation, and negotiation skills.
- Ability to build and maintain relationships with clients at various levels.
- Excellent organizational and time management skills.
- Proficient in using CRM software and other sales tools.

2. Attributes:

- Highly motivated and results-oriented.
- Ability to work independently and as part of a team.
- Willingness to travel as required to meet with clients.

Working Conditions:

- This role may involve frequent travel to meet clients within the designated territory.
- Flexibility in working hours may be required to accommodate client schedules.

**Experience**:

- Training & Development Sales: 2 years (required)

**Job Types**: Full-time, Part-time, Permanent, Temporary, Temp to perm

**Experience**:

- training and development: 2 years (preferred)

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