IT Manager

6 months ago

Johannesburg, South Africa Nedbank Full time

**Requisition Details & Talent Acquisition Consultant**
- REQ 132724 - Keabetswe Modise**Job Family**
- Information Technology

**Career Stream**
- IT Operations**Leadership Pipeline**
- Manage Managers

**Job Purpose**
- To build management foundation and to deliver operational excellence and productivity through a team of team leaders and technology managers.

**Responsibilities**:

- Create a simplified low cost IT operating platform.
- Deliver promised results through ensuring that plans are approved and accepted.
- Manage resources in executing and achieving business strategy and associated metrics.
- Optimise value add through identifying and managing risks arising from own department.
- Support standardised delivery processes by ensuring business area comply with standards, policy and regulatory requirements.
- Improve delivery capabilities and capacity. Improve productivity and smooth day-to-day operations.
- Make quality and timeous decisions.
- Deliver best practice services, meet and exceed client expectations in support of strengthened business IT collaboration.
- Monitor and manage client, service providers, partners and other stakeholder expectations.
- Support improved delivery capabilities.
- Ensure integrity in actions through building trust and respect.
- Ensure communication and building relationship networks upwards, downwards, sideways and outwards.
- Ensure direct reports understand and support Nedbank's vision, values and strategy.
- Contribute to team effectiveness by participating in the recruitment and selection of senior staff.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Stay abreast of developments in field of expertise, ensuring personal and professional growth.
- Understand and embrace the Nedbank vision and values, leading by example.
- Ensure issues raised in culture survey are addressed and results are improved.
- Deliver a worldclass service by ensuring a client centric culture.
- Manage performance of direct reports and hold them accountable for managing the performance of their direct reports by implementing performance agreements and ensuring a clear vision.
- Share knowledge and insight with team members and management.
- Create an environment whereby self, managers and team are encouraged to challenge the status quo by initiating constructive debates about work practices and areas for improvement. Improve work processes, productivity and reduce costs.
- Ensure proper financing of the function.
- Ensure that planned projects and deliverables for the year are achieved within planned budget.
- Contribute in creating a low cost IT operating platform.
- Contribute in improving time to market.
- Ensure improved delivery capabilities and capacity.
- Ensure transformational target are met. Achieve business optimisation.

**Job Responsibilities Continue**
- Lead and mentor a team of Backup Specialists to deliver exceptional results.
- Develop and implement enterprise-wide backup and recovery strategies.
- Monitor backup operations and troubleshoot issues to ensure optimal performance.
- Collaborate with cross-functional teams to integrate backup solutions into existing IT infrastructure.
- Stay current with industry trends and best practices in backup and recovery technologies.
- Make quality and timeous decisions.
- Deliver best practice services, meet and exceed client expectations in support of strengthened business IT collaboration.
- Monitor and manage client, service providers, partners and other stakeholder expectations.
- Manage performance of direct reports and hold them accountable for managing the performance of their direct reports by implementing performance agreements and ensuring a clear vision.
- Plan and manage the budget for the area

**Technical Knowledge**
- Proven Management experience
- Technical knowledge of an Enterprise Backup Environment
- Expertise in IBM Spectrum Protect (formerly Tivoli Storage Manager) and other Enterprise backup solutions.

**Essential Qualification**
- Bachelor's degree in Computer Science, Information Technology, or related field (preferred).
- Relevant certifications (e.g., IBM Certified Deployment Professional - Spectrum Protect) are a plus.

**Minimum Experience Level**
- 2-3 years Managing an Enterprise Backup team
- Expertise in IBM Spectrum Protect (formerly Tivoli Storage Manager) and other Enterprise backup solutions.

**Technical / Professional Knowledge**
- Governance, Risk and Controls
- Organisational behaviour theory
- Principles of project management
- Relevant regulatory knowledge
- Stakeholder management
- Strategic planning
- Talent management
- Business writing skills
- Management information and reporting principles, tools and mechanisms
- Client Service Management
- Behavioural Competencies- Building Partnerships
- Customer Focus
- Decision Making
- Facilitating Change
- Inspiring others
- Business Acumen
- Building Organi

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