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Quality Assurance Manager

4 weeks ago

Midrand, South Africa Fidelity Services Group Full time

**Position**: Quality Assurance Manager

**Region**: Fidelity Cash Solutions

**Reporting to**: Fidelity Cash Solutions Managing Executive

**Overall Purpose of the Job**:
**Minimum Qualifications and Experience**:

- Certified Quality Assurance Auditor ISO 9001:2015 and must have attended and passed the following ISO courses:

- ISO 9001:2015 Quality Management Systems - Requirements
- ISO 9001:2025 Quality Management Systems - Implementation
- ISO 9001: 2015 Quality Management Systems - Internal Auditor
- Minimum experience 10- 15 years in a quality work environment.
- Must be able to re-write Quality Procedures as and when required.
- Must have previously audit experience in South African Security Industry.
- Must be able to perform individually audits according to audit plan.
- Must have skills in report writing.
- Must have own reliable transport.
- Must be able to travel extensively.
- Must have ability to train and interact with Senior management.

**Main Duties**:

- Planning of FCS Head Office and Branch audits.
- Perform planning of the audit engagements, including the establishment of strategic audit

coverage plans.
- Training Executives and Branch personnel.
- Planning meetings with Executives, Branch managers and FCS staff for audit purposes.
- Establishing viable project plans and timelines.
- Ensuring audit plan is congruent with risk assessment audit experience.
- Understanding and documenting systems and business processes.
- Ensure that the planning of reviews is followed as per the audit methodology.
- Data Analysis for Continual Improvement.
- Corrective Action strategies, Implementations and controls to sign off.
- Preventive Action analysis and reporting system.

**Identify Risk and Prioritise**
- Perform ongoing risk analyses by observing, analysing and consulting with relevant.

management and parties of the identified audit areas.
- Prioritise risk for engagement and relevant internal controls of the environment.
- Adopt a risk-based audit approach while conducting internal audits.

**Conduct Audits**
- Develop a comprehensive understanding of the purposes, responsibilities, and procedures /

activities/functions within assigned focus areas.
- Ad hoc projects as directed by the Executive Management and Group Internal Audit Manager.
- Ensure that each Internal Audit is conducted in accordance with Internal auditors’ standards

for the Professional practice of Internal auditing.
- Internal Audit’s internal methodology.
- Prepare draft written reports on the results of reviews in accordance with Internal Audit report

Standards.
- Assisting management in improving weaknesses in the systems of control.
- Conduct follow-up reviews as scheduled by the Senior Management requirements.
- Reporting the audit results to FCS Executives and Group Internal Audit Manager to be included in the Finco and Risk Committees Board packs.