Route Merchandiser
3 days ago
The incumbent of the job performs the following functions:
- Ensures each machine is visited according to trip sheet.
- Ensures all stock items are available in all machines at all times.
- Stocks equipment with designated stock and appropriate levels.
- Reports any faults and or problems with equipment to the Branch Office.
- Maintains the condition of the vehicle and the stock.
- Ensures customer service level, courteousness and professionalism maintained at all times.
**Key Performance Areas**
- Ensure that each machine on the premises is filled on the designated day. This is essential to ensure the correct and adequate stock levels are maintained. Machines may not be skipped without the permission of the Branch Supervisor.
- Ensure all designated stock items are available in the machines at the appropriate levels at all times
- Check stock to ensure all stock items are readily available
- Replenish any stock that may be needed for the day
- Report any stock issues to the Branch Supervisor
- Responsible for the packing and unpacking of stock for the machines.
- Ensure that there is enough stock in vehicle to be packed into the machines
- The machines are to be stocked according to the particular planograms found in the machine
- Ensure that correct par levels are adhered to
- Expiry dates to be checked on stock items, especially the slow-moving lines.
- Expired stock to be removed from machine and returned to warehouse.
- Machine to be locked. (Please double check it is locked)
- Ensure readings are recorded
- The filling team are to ensure accurate readings are taken when the machine is filled
- The readings are to be recorded on the daily trip sheet
- Report any faults and or problems with equipment to Branch Supervisor
- Any problems/queries encountered at a site, whether technical or operational must be recorded on the daily trip sheets and reported to the Branch Supervisor.
- Maintain the truck and the stock in good condition
- Make sure the truck is always kept clean inside and outside - Wash the truck once a week
- Make sure that the stock is packed neatly in the truck and is handled in such a manner so as not to damage it. (for example do not place cans on top of chocolates)
- Check the expiry dates of the stock and make sure the ‘older’ stock is being used first
- Ensure good customer service level, courteousness and professionalism maintained at all times
- Always be dressed in the company-approved uniforms whilst on duty. Failure to do this will result in your being asked to leave the premises and not being paid for the day
- Refund cards will be issued to you - the customer is to be located and the refund given. The customer is to sign the job card and these are to be returned to the warehouse/Divisional Operations Manager
- Customers are always to be treated in a professional and courteous manner
**Additional Responsibilities**
- Attend meetings if and when required
- Attend training if and when required
- Contribute to discussions in a positive and professional manner
- Inform the relevant persons of any change in business patterns or other important aspects related to the specific sites.
- Carry out any other reasonable instruction by Top Vending Management.
- General administrative and clerical work related to the above
- Rendering whatever reports and returns may be required by the management
Such other tasks as may be allocated from time to time by management
**Job Types**: Full-time, Permanent
Ability to commute/relocate:
- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- High School (matric) (required)
License/Certification:
- Code 8 Drivers License? (required)
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