Fraud Analyst

Company Description

iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.
Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here.

**Job Description**:
The iKhokha talent team is searching for a Fraud Analyst to join our tribe in Durban.

If you are passionate about conducting fraud & privacy risk assessments and forensic investigations, then this role could be in line with your next career move

**So, what will you do?**

You will be responsible for investigating, reporting on & reducing merchant fraud within the iKhokha.

**Deal Breakers**
- 3+ Years within Fraud Investigations
- Anti-Money Laundering
- FICA Act
- Office Suite
- Risk Principles
- Professional communication and skills
- Ability to work in a team

**Clear understanding of**:

- Anti-Money Laundering regulations
- Banking transaction flows and processes
- Risk principles
- Scheme anti-fraud & AML requirements and processes

**What would you be responsible for?**
- Monitor & investigate all alerts being generated by anti-fraud screening tools (daily)
- Monitor & investigate all reported findings from ABSA, PASA & Nedbank
- Monitor and investigate any suspicious activity in day-to-day escalations from various departments of the business
- Using sound investigative skills/AML & Fraud experience, investigate any suspicious transactions and or Merchants for untoward/fraudulent activity.
- Ensuring that legitimate merchants are not impacted where not necessary, but at the same time investigating and suspending transactions that are deemed to be an unacceptable AML risk for iKhokha.
- Keeping a good relationship with the ABSA/Nedbank fraud teams and liaising with these teams with regards to suspicious activity and investigations.
- Ensuring that suspect/suspended transactions and or merchants are reported to the business and being correctly recorded withing the relevant databases.
- Assisting law enforcement, ABSA, PASA or the schemes with reporting on requested merchant fraud.
- Ensuring that the business is fully aware of their obligations towards AML, Fraud & Anti-Bribery and Corruption. This includes induction & annual staff training.
- Ensuring that training content is up to date with latest industry standards and is effective in respect of staff understanding and engagement.
- Storing digital evidence that staff have been trained.
- Ensuring that the FICA team are adequately trained in order to ensure they accurately identify suspicious merchants at time of onboarding.
- Ensuring that FICA team are adhering to the FICA processes set out by the business and maintain a working FICA guide to steer the FICA agents in terms of grey or questionable areas.
- Making AML / FICA / Fraud risk-based decisions when considering all available data, training by head of AML and pervious experience.
- Advising the head of AML, if any blanket risk waivers are to be suggested to be put in place for the FICA/business to implement into policy.

**Qualifications**:
Degree or equivalent preferred

Additional Information
**Perks of joining the Tribe?**
- You get to work in a high growth company. Sink your teeth into meaningful work with tangible results you are accountable for.
- Hybrid, remote and in office work models.
- Remuneration & Benefits. We offer Company contributions to Medical Aid and a Group Risk Scheme.
- Visionary Leadership.
- Study leave.
- Access to on demand learning and development.
- A friendly, collaborative culture and a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our onsite Barista.