Assistant Retail Store Manager

5 months ago


Rustenburg, South Africa OTM Consulting Full time

A reputable homeware retail store is looking for a responsible Assistant Manager to help organize and run their retail store on the Rustenburg and fill in for the Store Managerwhen needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction.

**Responsibilities**
- Assist the Retail Store Manager in planning and implementing strategies to attract customers
- Coordinate daily customer service operations (e.g. sales processes, orders and payments)
- Track the progress of weekly, monthly, quarterly and annual objectives
- Monitor and maintain store inventory
- Evaluate employee performance and identify hiring and training needs
- Supervise and motivate staff to perform their best
- Coach and support new and existing Sales Associates
- Monitor retail operating costs, budgets and resources
- Analyze consumer behavior and adjust product positioning
- Handle complaints from customers
- Conduct regular audits to ensure the store is functionable and presentable
- Make sure all employees adhere to company’s policies and guidelines
- Act as our store’s representative and set an example for our staff

**Requirements and skills**
- Prior experience as a Retail Assistant Manager or similar position
- Experience with recruiting and performance evaluation processes
- Familiarity with financial and customer service principles
- Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
- Leadership and organizational abilities
- Interpersonal and communication skills

Problem-solving attitude

**Salary**: From R9,500.00 per month

Ability to commute/relocate:

- Rustenburg, North West: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- retail managerial: 1 year (required)



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