Retail Store Manager

1 week ago

Rustenburg, South Africa Job Crystal Full time

A Footwear Manufacturer is looking for a Retail Store Manager to ensure that excellent customer service is delivered through a well trained, stable and motivated store team.

Location: Rustenburg, North-West

**DUTIES & RESPONSIBILITIES, NOT LIMITED TO**:
Sales
- Maximise Sales by driving conversion
- Set & communicate daily sales targets to everyone on the team including casuals.
- Focus the team on cross & up selling
- Create relationships with podiatrists, running clubs & gyms in the area to generate sales
- Grow customer data base program
- Ensure all customer orders are accurately processed within 2 working days
- Achieve gross margin targets

Team Management
- Build a team environment through daily team meetings. Motivate, share sales KPI’s, allocate tasks, & Mystery Shopping learnings in these meetings.
- Recruit, lead and motivate the store team to maximise sales and provide exceptional customer service in line with store standards
- Drive conversion through traffic analysis & rostering
- Master the feedback process & provide monthly feedback to all team members
- Develop the team through regular Tech, Product, Customer Service, Loss Prevention, Podiatry and Sales training.
- Develop the team by ensuring they complete the Knowledge Pack in the prescribed time frame.
- Execute the months Mystery Shopping action items
- Manage the appraisal process for all team members
- Manage the induction process
- Complete rosters and adhere to the staffing template
- Manage Eco-time system daily, & coordinate lunch breaks
- Ensure all staff wear name badges & the correct uniform.

Inventory
- Review the store sell through report weekly. Remerchandise or adjust replenishment levels as required
- Minimise shrinkage & maintain accurate stock records in the POS system
- Complete weekly stock counts and monthly/quarterly stock counts
- Execute mark downs as directed
- Run weekly negative stock report and request relevant adjustments
- Process all deliveries on the same day as receipt, including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system
- Ensure storeroom is maintained with the top ten sellers at the front, & all product stored by line of business, gender & category to expedite floor replenishment

Operations
- Follow the Operational Game Plan
- Follow through the weekly Store Audit action items
- Ensure VM and windows comply with store standards
- Ensure the store is clean, no lights are out, change rooms are clear of product & that the music is appropriate
- Open and close the store
- Reconcile cash to end of day cashup report & complete & sign the end of day banking book
- Bank/Drop cash takings
- Complete month end Stock Receipts
- Complete month end Sales Performance report
- Proactively manage controllable store expenses; discounts given, payouts, stationery, phone, cleaning etc.
- Ensure compliance with the operational health and safety policy
- Order and control the stationery for your stores i.e. receipt rolls and barcode labels

**REQUIREMENTS**:

- Outgoing determined self starter
- Retail management experience preferably at a national retail chain
- Demonstrated ability to achieve sales budgets
- Proven people management and leadership shills
- Excels at coaching, driving and developing a team
- Extensive stock management experience
- Proven merchandising skills
- Excellent attention to detail

**Salary**: Up to R20,000.00 per month

Ability to commute/relocate:

- Rustenburg, North West: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Retail: 1 year (preferred)

  • Retail Store Manager

    1 week ago

    Rustenburg, South Africa OTM Consulting Full time

    A reputable homeware retail store is looking for a professional and customer service-oriented store manager to oversee daily operations at their store in Rustenburg. As the store manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and...

  • Retail Store Manager

    1 week ago

    Rustenburg, South Africa CONTINENTAL LINEN Full time

    **Energetic, Self-Motivated and Disciplined People's Person with a passion for detailed and accurate administrative processes!!** **Specific Conditions of Employment** a. You will be required to Control, Direct and Assist in multiple areas within your allocated Store. b. You will be required to participate in Daily Morning Meetings, Floor Walks and...

  • Store Manager

    4 weeks ago

    Rustenburg, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    OPERATIONAL MANAGEMENTEnsure store sales objectives are metMaximise incomes streams for the store (Add-ons, GP etc.)Stores PerformanceEnsure effective implementation of merchandising standardsEnsure effective implementation of marketing initiativesAttraction and retention of customer base INVENTORY MANAGEMENTFunctional areaJob CompetenciesEnsure store sales...

  • Assistant Retail Store Manager

    1 week ago

    Rustenburg, South Africa OTM Consulting Full time

    A reputable homeware retail store is looking for a responsible Assistant Manager to help organize and run their retail store on the Rustenburg and fill in for the Store Managerwhen needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction. **Responsibilities** - Assist the Retail Store...

  • Retail Store Supervisor

    1 week ago

    Rustenburg, South Africa OTM Consulting Full time

    A reputable homeware retail store is looking for an experienced and dedicated store supervisor to manage their retail store in Rustenburg. In this role, your duties will include overseeing employees and finances, and controlling the quality of products and services. You may also be required to evaluate the job performance of retail staff. **Store Supervisor...

  • Retail Store Assistant Leader

    4 days ago

    Rustenburg, North-West, South Africa Clicks Group Limited Full time

    Job Description">We are seeking an experienced Assistant Store Manager to join our team. The successful candidate will be responsible for supporting the Store Manager in achieving store targets and delivering exceptional customer service.">Key Responsibilities:">To drive sales and build customer loyalty, resulting in a competitive advantage for the...

  • Assistant Retail Store Manager

    1 week ago

    Rustenburg, South Africa Job Crystal Full time

    A Footwear Manufacturer is looking for Assistant Retail Store Managers who will be able to provide excellent customer service for all stores in accordance with customer’s standards. Location: Rustenburg, North-West **DUTIES & RESPONSIBILITIES, NOT LIMITED TO**: Customer Service & Sales - Acknowledge every customer within 30 seconds - Deliver excellent...

  • Store Manager

    4 weeks ago

    Rustenburg, South Africa Quantum Recruitment Pty Ltd Full time

    Our client is searching for a Store Manager for their Waterfall Mall Rustenburg. **Key Performance Areas**: Staff Management Stock Management Administration Customer service & Actual Sales Housekeeping Achieve set revenues and maintain required margins and KPIs Ensures effective store facilities management. Supervises the store employees in the areas...

  • Retail Manager

    4 weeks ago

    Rustenburg, South Africa Eskort Pty Ltd Full time

    North West, Rustenburg - (Market related) **Retail Manager - Retail - Rustenburg** As our Company expands, we are looking to hire Retail Store Managers for our Retail Stores! The purpose of the role is for the Retail Manager to provide an oversight, lead all operations of the store and ensure that the store functions smoothly while optimizing...

  • Assistant Retail Store Manager

    1 week ago

    Rustenburg, South Africa Job Crystal Full time

    A Footwear Manufacturer is looking for an Assistant Retail Store Manager who will be able to provide excellent customer service for all stores in accordance with customer’s standards. Location: Rustenburg, North-West **DUTIES & RESPONSIBILITIES, NOT LIMITED TO**: Customer Service & Sales - Acknowledge every customer within 30 seconds - Deliver excellent...

  • Assistant Store Manager

    4 weeks ago

    Rustenburg, South Africa Clicks Group Limited Full time

    Position Summary **Industry**: Wholesale & Retail Trade **Job category**: FMCG, Retail, Wholesale and Supply Chain **Location**: Bojanala (Rustenburg) **Contract**: Permanent **Remuneration**: Market Related **EE position**: Yes **Brand**: Clicks Group Introduction Are you passionate about retail and service excellence? Are you confident to drive...

  • Assistant Store Manager

    3 weeks ago

    Rustenburg, South Africa Clicks Group Limited Full time

    **Listing reference**: 019088 **Listing status**: Online **Position summary** **Industry**:Wholesale & Retail Trade **Job category**:FMCG, Retail, Wholesale and Supply Chain **Location**:Bojanala (Rustenburg) **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **About our company** - Clicks Grou **Introduction** - Are you...

  • Assistant Store Manager

    2 days ago

    Rustenburg, South Africa Clicks Group Limited Full time

    **Listing reference**: 019294 **Listing status**: Online **Position summary** **Industry**:Wholesale & Retail Trade **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain **Location**:Rustenburg **Contract**:Permanent **Remuneration**:Market Related **EE position**:No **About our company** - Clicks Group **Introduction** - Are you...

  • Buyer (Retail Store)

    3 weeks ago

    Rustenburg, South Africa Staff Solutions Full time

    **North West**, Rustenburg** **Basic Salary (Market related, Negotiable)** Our client in the FMCG Retail sector is looking for a Store Buyer for their company based in Tlhabane, Rustenburg. **MAIN JOB PURPOSE**: To manage all aspects of the merchandise procurement function within the store for store operations. **Stock Management & Buying...

  • Store Manager

    2 weeks ago

    Rustenburg, South Africa Mr Price Group Full time

    **Purpose** Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded. **Key Responsibilities** - **Stock Management**: - Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor. - Monitor and manage stock levels through...

  • Store Operations Manager

    4 days ago

    Rustenburg, North-West, South Africa Clicks Group Limited Full time

    Job Overview">The Assistant Store Manager will report to the Store Manager and be responsible for ensuring the efficient operation of the store and delivering exceptional customer service.">Key Responsibilities">To support the Store Manager in driving sales and building customer loyalty, resulting in a competitive advantage for the brand.">To efficiently...

  • Store Manager

    3 weeks ago

    Rustenburg, South Africa The Foschini Group Full time

    **Job ID**:16769**Position Type**:Full-Time**Job Function**:Retail Stores**Workplace Type**:Stores**Division**:Jet Division**Province**:North West Province**Location**:North West All Areas**Suburb**:RustenburgPosition Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These...

  • Store Manager

    6 days ago

    Rustenburg, South Africa The Foschini Group Full time

    **Job ID**:12143 **Position Type**:Full-Time **Job Function**:Retail Stores **Workplace Type**:Stores **Division**:Exact **Province**:North West Province **Location**:North West All Areas **Suburb**:Rustenburg Position Description: **The Store is in need of achievement-orientated Store Manager with excellent customer service and people management...

  • Assistant Store Manager

    2 weeks ago

    Rustenburg, South Africa The Foschini Group Full time

    **Job ID**:12123 **Position Type**:Full-Time **Job Function**:Store Management & Field **Workplace Type**:Stores **Division**:TFG Sports Division **Province**:North West Province **Location**:North West All Areas **Suburb**:Rustenburg Position Description: This Store is in need of an achievement-orientated Assistant Store Manager with excellent...

  • Store Manager

    3 weeks ago

    Rustenburg, South Africa The Foschini Group Full time

    **Job ID**:18521**Position Type**:Full-Time**Job Function**:Retail Stores**Workplace Type**:Stores**Division**:Markham**Province**:North West Province**Location**:North West All Areas**Suburb**:RustenburgPosition Description: **Relay Jeans established in 1986 is the iconic denim brand in Southern Africa. We have over 100 stores and growing! Live, breathe and...