Retail Store Manager

5 days ago

Rustenburg, South Africa Job Crystal Full time

A Footwear Manufacturer is looking for a Retail Store Manager to ensure that excellent customer service is delivered through a well trained, stable and motivated store team.

Location: Rustenburg, North-West

**DUTIES & RESPONSIBILITIES, NOT LIMITED TO**:
Sales
- Maximise Sales by driving conversion
- Set & communicate daily sales targets to everyone on the team including casuals.
- Focus the team on cross & up selling
- Create relationships with podiatrists, running clubs & gyms in the area to generate sales
- Grow customer data base program
- Ensure all customer orders are accurately processed within 2 working days
- Achieve gross margin targets

Team Management
- Build a team environment through daily team meetings. Motivate, share sales KPI’s, allocate tasks, & Mystery Shopping learnings in these meetings.
- Recruit, lead and motivate the store team to maximise sales and provide exceptional customer service in line with store standards
- Drive conversion through traffic analysis & rostering
- Master the feedback process & provide monthly feedback to all team members
- Develop the team through regular Tech, Product, Customer Service, Loss Prevention, Podiatry and Sales training.
- Develop the team by ensuring they complete the Knowledge Pack in the prescribed time frame.
- Execute the months Mystery Shopping action items
- Manage the appraisal process for all team members
- Manage the induction process
- Complete rosters and adhere to the staffing template
- Manage Eco-time system daily, & coordinate lunch breaks
- Ensure all staff wear name badges & the correct uniform.

Inventory
- Review the store sell through report weekly. Remerchandise or adjust replenishment levels as required
- Minimise shrinkage & maintain accurate stock records in the POS system
- Complete weekly stock counts and monthly/quarterly stock counts
- Execute mark downs as directed
- Run weekly negative stock report and request relevant adjustments
- Process all deliveries on the same day as receipt, including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system
- Ensure storeroom is maintained with the top ten sellers at the front, & all product stored by line of business, gender & category to expedite floor replenishment

Operations
- Follow the Operational Game Plan
- Follow through the weekly Store Audit action items
- Ensure VM and windows comply with store standards
- Ensure the store is clean, no lights are out, change rooms are clear of product & that the music is appropriate
- Open and close the store
- Reconcile cash to end of day cashup report & complete & sign the end of day banking book
- Bank/Drop cash takings
- Complete month end Stock Receipts
- Complete month end Sales Performance report
- Proactively manage controllable store expenses; discounts given, payouts, stationery, phone, cleaning etc.
- Ensure compliance with the operational health and safety policy
- Order and control the stationery for your stores i.e. receipt rolls and barcode labels

**REQUIREMENTS**:

- Outgoing determined self starter
- Retail management experience preferably at a national retail chain
- Demonstrated ability to achieve sales budgets
- Proven people management and leadership shills
- Excels at coaching, driving and developing a team
- Extensive stock management experience
- Proven merchandising skills
- Excellent attention to detail

**Salary**: Up to R20,000.00 per month

Ability to commute/relocate:

- Rustenburg, North West: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Retail: 1 year (preferred)

  • Store Manager

    3 weeks ago

    Rustenburg, South Africa Crazy Store Full time

    **MINIMUM REQUIREMENTS**: - Matric or equivalent qualification - Two years retail management experience, essential - Team Player - Good communication skills - Positive attitude - Ability to manage a retail store across boundaries **Closing date for all entries will be 4.30pm on Friday, 26 January 2024.

  • Retail Store Manager

    5 days ago

    Rustenburg, South Africa OTM Consulting Full time

    A reputable homeware retail store is looking for a professional and customer service-oriented store manager to oversee daily operations at their store in Rustenburg. As the store manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and...

  • Assistant Retail Store Manager

    5 days ago

    Rustenburg, South Africa OTM Consulting Full time

    A reputable homeware retail store is looking for a responsible Assistant Manager to help organize and run their retail store on the Rustenburg and fill in for the Store Managerwhen needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction. **Responsibilities** - Assist the Retail Store...

  • Retail Store Manager

    2 weeks ago

    Rustenburg, North-West, South Africa Job Crystal Full time

    A Footwear Manufacturer is looking for a Retail Store Manager to ensure that excellent customer service is delivered through a well trained, stable and motivated store team.Location: Rustenburg, North-WestDUTIES & RESPONSIBILITIES, NOT LIMITED TO:Sales Maximise Sales by driving conversion Set & communicate daily sales targets to everyone on the team...

  • Retail Store Supervisor

    5 days ago

    Rustenburg, South Africa OTM Consulting Full time

    A reputable homeware retail store is looking for an experienced and dedicated store supervisor to manage their retail store in Rustenburg. In this role, your duties will include overseeing employees and finances, and controlling the quality of products and services. You may also be required to evaluate the job performance of retail staff. **Store Supervisor...

  • Assistant Retail Store Manager

    2 weeks ago

    Rustenburg, North-West, South Africa OTM Consulting Full time

    A reputable homeware retail store is looking for a responsible Assistant Manager to help organize and run their retail store on the Rustenburg and fill in for the Store Managerwhen needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction.Responsibilities Assist the Retail Store Manager in...

  • Retail Store Supervisor

    2 weeks ago

    Rustenburg, North-West, South Africa OTM Consulting Full time

    A reputable homeware retail store is looking for an experienced and dedicated store supervisor to manage their retail store in Rustenburg. In this role, your duties will include overseeing employees and finances, and controlling the quality of products and services. You may also be required to evaluate the job performance of retail staff.Store Supervisor...

  • Assistant Retail Store Manager

    5 days ago

    Rustenburg, South Africa Job Crystal Full time

    A Footwear Manufacturer is looking for Assistant Retail Store Managers who will be able to provide excellent customer service for all stores in accordance with customer’s standards. Location: Rustenburg, North-West **DUTIES & RESPONSIBILITIES, NOT LIMITED TO**: Customer Service & Sales - Acknowledge every customer within 30 seconds - Deliver excellent...

  • Retail Manager

    3 weeks ago

    Rustenburg, South Africa Eskort Pty Ltd Full time

    North West, Rustenburg - (Market related) **Retail Manager - Retail - Rustenburg** As our Company expands, we are looking to hire Retail Store Managers for our Retail Stores! The purpose of the role is for the Retail Manager to provide an oversight, lead all operations of the store and ensure that the store functions smoothly while optimizing...

  • Assistant Retail Store Manager

    2 weeks ago

    Rustenburg, North-West, South Africa Job Crystal Full time

    A Footwear Manufacturer is looking for an Assistant Retail Store Manager who will be able to provide excellent customer service for all stores in accordance with customer's standards.Location: Rustenburg, North-WestDUTIES & RESPONSIBILITIES, NOT LIMITED TO:Customer Service & Sales Acknowledge every customer within 30 seconds Deliver excellent customer...

  • Assistant Retail Store Manager

    5 days ago

    Rustenburg, South Africa Job Crystal Full time

    A Footwear Manufacturer is looking for an Assistant Retail Store Manager who will be able to provide excellent customer service for all stores in accordance with customer’s standards. Location: Rustenburg, North-West **DUTIES & RESPONSIBILITIES, NOT LIMITED TO**: Customer Service & Sales - Acknowledge every customer within 30 seconds - Deliver excellent...

  • Buyer (Retail Store)

    3 weeks ago

    Rustenburg, South Africa Staff Solutions Full time

    **North West**, Rustenburg** **Basic Salary (Market related, Negotiable)** Our client in the FMCG Retail sector is looking for a Store Buyer for their company based in Tlhabane, Rustenburg. **MAIN JOB PURPOSE**: To manage all aspects of the merchandise procurement function within the store for store operations. **Stock Management & Buying...

  • Store Manager

    2 weeks ago

    Rustenburg, North-West, South Africa Lovisa Full time

    Lovisa was born out of a desire to take the fashion accessory market in to a new realm, ultimately inspired by global fashion trends and design. Statement style, intrinsic luxury and refined quality, we are the leading fashion jewellery brand in Australia and New Zealand. Since launching our first store in 2010, Lovisa has opened over 400 stores across 15...

  • Trainee Manager

    1 month ago

    Rustenburg, North West, South Africa Crazy Store Full time

    **Minimum Requirements**: - Matric or equivalent qualification - Two years retail management experience, essential - Team Player - Good communication skills - Positive attitude - Ability to manage a retail store across boundaries **Closing date for all entries will be 4:30pm on Friday, 07 June 2024.

  • Store Manager

    2 weeks ago

    Rustenburg, North-West, South Africa The Foschini Group Full time

    Job ID:16769Position Type:Full-TimeJob Function:Retail StoresWorkplace Type:StoresDivision:Jet DivisionProvince:North West ProvinceLocation:North West All AreasSuburb:RustenburgPosition Description:The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These positions require retail...

  • Store Manager

    2 weeks ago

    Rustenburg, North-West, South Africa The Foschini Group Full time

    Job ID:18521Position Type:Full-TimeJob Function:Retail StoresWorkplace Type:StoresDivision:MarkhamProvince:North West ProvinceLocation:North West All AreasSuburb:RustenburgPosition Description:Relay Jeans established in 1986 is the iconic denim brand in Southern Africa. We have over 100 stores and growing Live, breathe and sleep denim and we call on you to...

  • Store Manager

    3 weeks ago

    Rustenburg, South Africa The Foschini Group Full time

    **Job ID**:16769**Position Type**:Full-Time**Job Function**:Retail Stores**Workplace Type**:Stores**Division**:Jet Division**Province**:North West Province**Location**:North West All Areas**Suburb**:RustenburgPosition Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These...

  • Store Manager

    3 weeks ago

    Rustenburg, South Africa The Foschini Group Full time

    **Job ID**:18521**Position Type**:Full-Time**Job Function**:Retail Stores**Workplace Type**:Stores**Division**:Markham**Province**:North West Province**Location**:North West All Areas**Suburb**:RustenburgPosition Description: **Relay Jeans established in 1986 is the iconic denim brand in Southern Africa. We have over 100 stores and growing! Live, breathe and...

  • Store Operations Manager

    2 weeks ago

    Rustenburg, North-West, South Africa Unique Personnel Full time

    Job Number 68620Job Type PermanentJob Title Store Operations ManagerComputer Skills MS OfficeIndustry Retail WholesaleCity RustenburgProvince North West Manage the daily operational responsibilities of the Store Ensure accurate and efficient stock takes Loss/shrinkage control Ensure customer queries are attended to and resolved Management of staff Control...

  • Store Manager

    2 weeks ago

    Rustenburg, North-West, South Africa The Foschini Group Full time

    Job ID:15708Position Type:Full-TimeJob Function:Store Management & FieldWorkplace Type:StoresDivision:MarkhamProvince:North West ProvinceLocation:North West All AreasSuburb:RustenburgPosition Description:The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These positions require retail...