Payment Resolution Specialist

2 weeks ago


Somerset West, South Africa The Agentsy BPO Full time

The Agentsy BPO is looking for Payment Resolution Specialists with experience in a Contact Center. Individuals MUST be ready and able to hit the road running.

Mandatory requirements include:

- Must have 2 years minimum experience in sales, customer service/collections
- Proficiency in the use of CRM programs and debt collection software to update records and interpret payment information.
- Research skills to locate clients and track down errors that may occur and lead to inaccurate reporting of debts
- Conflict resolution, problem-solving and negotiation skills to overcome obstacles to collecting payment
- Ability to work in a high pressured environment
- Proficient in multitasking to move from one case to another.
- Great command of the English language, both written and spoken.
- Time managements skills and professionalism

If you meet the above criteria, please send your CV to be evaluated and shortlisted

**Salary**: R8,000.00 - R12,000.00 per month

Ability to commute/relocate:

- Somerset West, Western Cape: Reliably commute or planning to relocate before starting work (required)



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