Operations Manager

3 weeks ago


Lanseria, South Africa Par-Avion Exclusive Catering Full time

**Par-Avion Exclusive Catering in Lanseria is looking for an Operations Manager**

Must have good knowledge of Classical European, International cuisine and world Cuisine including cooking philosophies and principles

Must have good command and understanding of the English language

Must have a strong knowledge of all basic cooking techniques

Must have at least 5 years of practical experience in the kitchen of a hotel, restaurant or catering company

Must be able to deal with quality control, production, control of client and staff menu

Must have ability to lead in all areas of the kitchen and provide continuous motivation and training

Flexibility to work any shift in any area of responsibility without notice

Must have access to own transport after hours to support and produce last minute and overnight orders

Assists the operation in general oversight of daily operations

Assumes full responsibility for the entire function when shifted

Accepts responsibility in afterhours input and direction when required

Assists in the procurement, management and delivery of services and products

Constantly prioritizes orders per First Thing’s First Principle

Assists Ops and other managers with quoting client orders and requests accurately and promptly

Has personal contact with all hostesses and clients

Personally confirm all specific details with clients

Clarifies in person any ambiguous or confusing requests with clients directly. Leave nothing to chance.

Ensures orders produced, recorded, and dated as per agreed operating procedures

Leads by example in terms of productivity, creativity, and motivation

Ensuring effective and productive supplier relationships

Ensures mise en place is correct and monitored daily through all sections

Knows client preferences

Ensures correct ordering, handling, storage, and management of food items

Ensues safe working conditions for all staff

Ensures all food is prepared fresh and is of the highest quality

Strictly adheres to all recipes, methods, and instructions from supervisor

Maintains agreed health, hygiene standards

Communicates and follows-through with operations to maintain sanitation and or equipment issues

Delegates workload to subordinates fairly and consistently while continually striving to improve flow of production

Ability multitask and change focus regularly without foregoing completion of original tasks

Demonstrate a sense of urgency

Proactive, Team Player, Problem Solver

Passionate about hospitality and customer service driven

Must have a professional appearance and good hygiene

Respect for all co-workers and clients/passengers

Pride in your work by creating positive energy, excitement, and fun

Able to work 7 days a week

Demonstrate positive behaviours, smiling, being polite and courteous

Able to develop a camaraderie with team members

**Job Types**: Full-time, Permanent


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